Member Engagement and High Holy Days Manager - Toronto - Jewish Toronto

    Jewish Toronto
    Jewish Toronto Toronto

    5 days ago

    Description

    Member Engagement and High Holy Days Manager


    Beth Sholom is a dynamic synagogue with a range of vibrant and creative events and programs. Located at Eglinton and the Allen Road, we are in a thriving area being redeveloped and gentrified. At 1,000 Households and growing with young families, Beth Sholom is positioned to make a significant impact in the Jewish landscape of Toronto. Beth Sholom is undergoing a major Capital Renovation in the early summer of 2026 that will be a game‑changer for synagogue engagement in the Cedervale/Forest Hill areas.

    The Opportunity


    Beth Sholom is seeking a full‑time Member Engagement and High Holy Day Manager. This position reports to the Executive Director.

    As a member‑based religious organization, Beth Sholom places a strong emphasis on service. This role approaches all aspects of membership as a form of service, partnering closely with staff and clergy, and responding thoughtfully and sensitively to member needs to ensure a high level of member retention and satisfaction.

    This position is responsible for various duties, but not limited to:

    • Oversee and manage the entire membership renewal process
    • Maximize member satisfaction, initiating member engagement strategies in partnership with the Member Engagement Team and relevant committees. Such items include, but are not limited to: life‑cycle milestone recognition, holiday baskets, welcome initiatives for first‑year members, etc
    • Prospective and new member relations – create new membership kit (in partnership with the Manager of Communications) and track prospective members
    • Maintain all aspects of membership data of Shul Cloud
    • Prepare membership reports for the purpose of data‑driven strategic planning
    • Manage the sale of HHD tickets, and seat assignments
    • Communicate with non‑members to purchase HHD seats. Build relationships and encourage membership. Create membership strategies for encouraging non‑member HHD seat purchasers to join

    The ideal candidate will have experience working with member‑related database software such as Shul Cloud, Salesforce, etc… Knowledge of the Jewish community, Jewish ritual, history and customs, and the Hebrew language would be a tremendous asset. Excellent customer service skills, highly organized and detail‑oriented attributes are a must. Ability to manage and thrive in a fast‑paced work environment, contribute to the staff team and be a team player, and have a strong work ethic.

    Interested candidates should email their cover letter and resume to Please reference "Membership Engagement and HHD Manager" in the subject of the email. We thank all applicants for their interest, however, only those considered for an interview will be contacted.


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