Claims Coordinator Wealth - London, Canada - Canada Life Assurance Company

Canada Life Assurance Company

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

As an important part of the Individual Customer Wealth Claims Team, you will be primarily responsible for timely clerical and administrative support for the Wealth Claims Department.

This role reports to Nicole Calleja, Associate Manager, Wealth, and Life Claims Support.

What you will do

Review and setup new claims for Wealth Claims examiners for Canada Life, London Life and Great West Life systems including PIP, CAP, RPS, SAS, Unitrax, ICS, IB15 and SC0
Correctly adding new claim details to the Wealth Claims Database, JIRA, and OnBase to support the Claims digital workflow
Ordering client files from the RAM Centre
Sorting, reviewing, and matching electronic, post office, servicing offices and courier mail/requirements to digital claim files
Reroute mail/documents received to appropriate areas within the company
Liaise with other business departments to share client information
Returning paid files to the RAM Centre and/or preparing documents for scanning into ONBase and indexing
Sorting, matching, and mailing of outgoing Claims cheques
Print, distribute weekly followup reports to Claim's files/examiner's
Filing pending and paid claim files when needed

What you will bring

Knowledge of PIP, CAP, RPS, SAS, Unitrax, ICS, IB15, SC03, Investment Centre and OmniRim would be an asset
Knowledge of Outlook, JIRA, OnBase would be an asset
Proven organization and time management skills with the ability to handle multiple changing priorities, and fluctuating work volumes to achieve time sensitive deadlines
Focus on quality and attention to detail
Selfmotivated and ability to learn quickly
Effective communication skills to work within a team
Excellent team player with the ability to work independently
Analytical ability uses acquired knowledge of systems and business to solve challenges

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.

You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _

- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

LI-Hybrid