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Specialist Configuration/Asset Management - Toronto, ON, Canada - BDO
Description
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust.We're looking for an Intermediate Endpoint Management Specialist to join our BDO Canada IT team and take part in the following responsibilities:
Manage and maintain Intune Mobile policies and Device Compliance
Participate in management of Windows and MacOS devices in an enterprise environment
Using Microsoft Endpoint Manager (MEM) and other software and systems.
Knowledge of MEM/SCCM collections, packages, applications, drivers, task sequences and images, boot media creation
Participate in and develop OSD, including configuration, customization of task sequences, images and boot media creation
Troubleshooting MEM deployment failures, task sequence problems, errors on Windows and MEM component errors
Knowledge writing and troubleshooting PowerShell and VBScript scripts
Windows Administration and support of Windows operating systems issues, applications, compatibility issues, debugging system crashes
Work collaboratively with the Information Security team to secure and harden endpoints while ensuring end user experience is maintained
Participate in maintenance of Virtual Apps and Desktop infrastructure (AVD) in a hybrid environment
Respond to and resolve level 3 support requests as well as change and service requests via ServiceNow
Use your oral and written communication skills, as well as technical, analytical, and problem-solving ability daily to support BDO internal users as well as participate in projects and initiatives
Ability to work flexible hours when required
client's describe you as positive, professional, and delivering high quality work
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You have a College Diploma or University Degree in Computer Science or in a related discipline, or equivalent work experience, or completion of at least 2 years of post-secondary education
~Proficiency in building, managing, and supporting Mobile Device Management (MDM) platform
~ Advanced knowledge of Microsoft Windows 10, Office 365, Group Policies, Microsoft Endpoint Manager (Configmgr), Intune, WSUS, Orchestrator, MacOS, iOS
~ Work experience deploying and administering compute resources in Azure
~ Advanced working knowledge of Windows Server, Azure, Active Directory, DHCP, DNS, Citrix, VMware vSphere, Microsoft Hyper-V Server, Virtual Networking, SharePoint, SQL Server, SQL queries and SSRS, TCP/IP networking protocols
~ Fluent in creating and writing powershell scripting of multi-line complex tasks.
~ Experience with conducting Root Cause Analysis on major incidents, change and problem management procedures
~ Ability to work well with people from many different disciplines with varying technical abilities
~ Experience in developing and delivering training content
~ Experience with the following will be considered an asset : Adaptiva OneSite, ServiceNow, CyberArk EPM, BeyondTrust Priviledge Management, Applocker
~ Industry certifications in Microsoft Azure, Microsoft Dev Ops and Office 365 certifications is a preferred
This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives.
We support staff with local and national events where you will be given the opportunity to contribute to your community.
We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy.Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity.
We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation.
Flexibility:
All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.
Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients.
It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
