Passenger Service Agent - Richmond, Canada - Airway Interline Services Inc.

Airway Interline Services Inc.
Airway Interline Services Inc.
Verified Company
Richmond, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Description:


Ignite your career with an exciting opportunity in a dynamic and fast-moving environment Airway Interline, a leader in distress passenger services are seeking highly capable and professional individuals to join our team as a Passenger Service Agents.


Responsibilities:


  • Assisting passengers, including unaccompanied minors, individuals requiring wheelchair assistance; language barriers and passengers travelling with pets.
  • Processing of passengers in our system and ensuring accuracy of documentation to ensure efficient and organized operations.
  • Ensuring tasks are performed in accordance with the company's specific procedures and policies.
  • Maintaining a professional image at all times, adhering to specified dress codes, and grooming standards.
  • Attending training sessions from time to time as set up by the management teams based on job roles assigned.
  • Flexibility to work seven days a week, with the ability to adapt to varying hours.
  • Performing any other duties assigned by the company.

Pre-requisites:


  • High school or provincial equivalency and/or experience in customer service.
  • Excellent interpersonal and communication skills to effectively engage with passengers and provide accurate information.
  • Strong work ethics, with a sense of responsibility and reliability.
  • Outstanding customer service skills, even in highpressure situations that may involve prolonged standing or walking.
  • Ability to work well in a team and communicate effectively.
  • Proficiency in English. Additional language skills such as French, German, Italian, Arabic, Polish, Russian, Ukrainian, Spanish, Hungarian, Serbian, Farsi, Turkish, Portuguese, Japanese, Chinese, Mandarin, Cantonese, Tagalog etc., are an asset.

Additional Assets:


  • Prior experience in the travel and tourism industry, including knowledge of Amadeus, Saber, Galileo, and ticketing.
  • Possession of a G or F license or higher.
  • Proximity to Vancouver International Airport is advantageous.

Benefits of working with Airway Interline include:

  • Competitive compensation package.
  • Comprehensive benefits program upon qualification.
  • Opportunities for career advancement.
  • Exciting and fastpaced work environment.
  • Ongoing training and professional development.

Job Type:
Part-time


Work Location:
In person
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