Customer service with Gorgias

We have a shopify store and need some help setting up Gorgias properly. Need a ticket routing system, auto tagging, template buildout and website chatbot to answer FAQs and help conversions. · Contract duration of less than 1 month. with 30 hours per week. · Mandatory skills: Cus ...

About Us · Chief Swag Officer is a fast-growing e-commerce brand specializing in custom microphone covers and podcast accessories used by creators, media companies, and celebrities. As our customer base grows, we're looking to improve our customer support infrastructure and autom ...

This job requires customer support from a ticket where the agent needs to send internal and supplier emails directly without being visible to the customer. · ...

Auditar el entorno de soporte al cliente Gorgias existente y proporcionar recomendaciones estratégicas, técnicas y operativas para asegurarse de que se utiliza la plataforma correctamente y eficientemente. · ...

We are looking for a highly experienced Virtual Assistant to support high-growth e-commerce brands by managing the intersection of customer experience and technical operations. · You will act as the bridge between support tickets and backend systems (Shopify, Salesforce, and Cust ...

We are looking for a detail-oriented professional to assist with Gorgias setup and configuration for our team. · Responsibilities: · Set up and configure Gorgias according to company requirements · Organize tickets, macros, and automation for efficient workflow · Ensure all setti ...

----Shopify + Gorgias Expert to Implement Luxury Concierge Service (Technical Setup)---- · JOB DESCRIPTION · We are ZORÁE, a Dubai-based fine jewelry house, preparing to launch a structured online Concierge Service as part of our customer experience. · We have already developed t ...

Gorgias Integration Specialist Needed for Shopify Store · We're looking for an experienced freelancer to help us properly integrate Gorgias with our Shopify store and optimize the setup for efficient customer support. · This is not just a basic connection we want someone who unde ...

We are looking for someone to work for around 2 hours a day doing some Gorgias customer service and a few other tasks. · Using Gorgias handle email customer enquiries. · Arrange return labels. · ...

Shopify & Gorgias Setup Specialist Needed for Dropshipping Store · We are launching a dropshipping e-commerce store and are looking for an experienced freelancer to help with the full setup and optimization of Shopify and Gorgias. · Scope of Work · Shopify Setup (Dropshipping-Foc ...

We are looking to engage an experienced contractor to help us implement train · & optimize the Gorgias AI Agent to automate customer support responses.The goal is accurate efficient brand-aligned AI responses across common customer service tickets. · ...

+Job summary · We are looking to add a CRM/helpdesk layer (likely Gorgias) on top of our existing system and need an experienced ecommerce integration architect to design and implement the correct architecture.+ResponsibilitiesImplement a CRM layer that: Centralizes Gmail + Etsy ...

We are looking for an experienced Gorgias AI specialist to work with our internal team to properly configure and deploy Gorgias AI Chat.We need someone who has done this before at scale. · ...

We are looking for a reliable and detail-oriented Customer Service Specialist to join our team.The ideal candidate has direct experience using Gorgias to manage support tickets, · respond to customer inquiries, · and maintain high customer satisfaction. · ...

Overview · We have Gorgias already installed and set up on our Shopify store. We are not looking for someone to build it from scratch. We need an experienced Gorgias specialist to come in, review what we have, and train the AI agent to perform at the level we need. · What We Need ...

We are seeking a dedicated Customer Support Specialist who has experience using Gorgias to manage customer inquiries efficiently. · ...

We are seeking a dedicated customer support representative to join our team. · The ideal candidate will have experience with Shopify and Gorgias, ensuring seamless communication and support for our customers. · Familiarity with e-commerce platforms is essential. · ...

We are looking for an experienced freelancer to set up user accounts in Gorgias software. · Configure the system to effectively assign and auto-assign tickets for seamless customer service management. · ...

We seek a Gorgias expert to assess usage of the platform and provide training on its features. · Tailor training sessions to team needsContent Writing,Communications,Customer Service <li/Customer Support ...

We are seeking an experienced customer support specialist to manage high-volume complaints and delays while protecting refunds and brand reputation. · Use AI tools like ChatGPT to draft responses efficiently · Edit outputs to sound human, warm and brand-safe · ...