Sales Support Agent - Quebec City, Canada - Eddyfi Technologies

Eddyfi Technologies

Verified Company

Quebec City, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you up for a challenge in the world of high-tech? We'd love to have you on board Eddyfi Technologies is looking for a Sales Support Agent to join our team.

Your daily life:

As a key member of the team, you will support the international sales team with energy and attention to detail: generating quotes, order entry and effective tactical support.

In short, it means playing a key administrative role in one of the largest SMEs in Quebec, and one of the most dynamic in North America

In this role, you will:

Develop quotes for hightech products while respecting the order management process;
Receive purchase orders from customers, acknowledge receipt and launch production;
Be a point of contact for the customer, from receipt of the order to customer service;
Support Sales Managers across all continents for various administrative tasks;
Maintain the integrity of customer accounts in the ERP software (SAP) according to established guidelines;
Support customer transactions.

What We're Looking For:

Diploma Attestation of Collegial Studies (AEC) or Diploma of Collegial Studies (DEC) in office automation or administration or equivalent experience
Two years of relevant experience is desirable;
Strong computer skills: CRM and ERP software, Excel, Word, Outlook and Internet;
Advanced level English (written and spoken);
Good communication skills and ability to work individually and within a team;
Excellent organizational skills to determine priorities and attention to detail;
Ability to multitask in an organized manner and meet strict deadlines;
Customer service oriented;
Proactive.

You Will Be Offered:

A flexible schedule, to provide you with the ideal worklife balance;
Possibility of telecommuting;
A dynamic and stimulating work environment, within a dedicated and inclusive team;
Adapted workstations, in an open and bright environment, equipped with the latest technology to support your work;
A minimum of three weeks' vacation upon hiring;
Five paid holidays (in addition to statutory holidays) during the holiday season;
Five floating leaves per year;
Group insurance and a competitive RRSP program;
An onsite gym with trippy workouts and yoga at lunchtime;
Catering service at affordable prices with employer contributions;
Free parking and electric charging stations;
Free coffee;
Entertaining activities organized regularly by the Social Club.