Maintenance Manager - Victoria, Canada - Pacifica Housing

Pacifica Housing

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Compensation:
$70,000+; commensurate with experience

Posting:
#23-10

Department:
Property Services

Reports to:
Director, Maintenance & Building Operations

Posting Closing Date:
Open until filled

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community.

As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Position's Primary Objectives:

Participates as a key member of the Property Services team responsible for oversight of for day to day preventative and reactive maintenance related matters for Pacifica properties throughout Greater Victoria including:

Support the Director, Building Maintenance and Operations by ensuring day-to-day maintenance activities take place and support the delivery of services to meet the organization's quality and efficiency standards;
Collaborate with other departments to ensure a high level of customer service is delivered to clients, residents and internal departments;
Fostering a positive, active and collaborative relationship with all Pacifica teams, residents, communities and associated agencies;
Provide leadership and technical direction to the maintenance team;
Perform a variety of maintenance and property management related functions.

Key Responsibilities:

Team Management

Provide day-to-day supervision of the maintenance team including:

Provides leadership and supervision to staff in a manner that motivates, guides, and directs them to be responsible and accountable;
Supports direct reports through coaching ,mentoring, guiding problem solving and professional development;
Undertakes regular checkins, team meetings and performance management as needed;
Participates in recruitment, retention, and oversees team performance management;
Acts as a technical and training resource to the maintenance team;
Planned Maintenance
Ensures safety standards and operational policies and procedures are adhered to by the team during daily maintenance activities;
Ensures timely engagement and implementation of maintenance schedule activities;
Coordinates and provides oversight of outside contractor' work;
Manages contracts and quality control of service delivery;
Conducts building property inspections every 6 months and ensures corrective maintenance action is scheduled as required, and tenancy issues observed are reported to resident services;
Coordinates unit inspections once per year and ensures corrective maintenance action is scheduled as required, and tenancy issues observed are reported to resident services;
Coordinates and monitors the preventive maintenance schedule;
Oversees suite turnovers and ensures that they are completed in a timely manner at an acceptable standard.
Reactive Maintenance
Prioritizes and assigns work activities;
Monitors and identifies daytoday issues that impact the delivery of maintenance services and resolving or recommending solutions to identified issues;
Empowers the team to respond and address issues as they arise;
Participates in the oncall rotation and serves as backup for emergency oncall shifts and afterhours maintenance assignments;
Troubleshoots building system issues;
Responds to emergency maintenance requests as required;
Administration
Maintains adequate maintenance supply inventory and material ordering;
Identifies areas to improve efficiencies and quality of work;
Ensures completion of maintenance work orders, mileage reports, and other paperwork in a timely manner;
Reports issues resolved, those needing attention, and those currently in progress to the Director, Building Maintenance and Operations ;
Works independently to meet deadlines and complete assignments as arranged;
Reviews and approves invoices;
Facilitates annual insurance renewals and oversees insurance claims;
Manages the approved vendor list and obtains quotes as required in accordance with procurement policy and processes;
Assists with moveins/moveouts, unit showings, contractor access, and suiteturn quality control as required;
Attends meetings as requested;
Performs other related duties as required.