Spare Parts Coordinator - Bolton, Canada - Husky Injection Molding

Husky Injection Molding
Husky Injection Molding
Verified Company
Bolton, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Husky Technologies TM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values.

We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy.

Husky Technologies TM offers a wealth of opportunity for personal growth and development.

Most importantly, Husky Technologies TM offers an opportunity to work with - and be challenged by - a team of great people.

Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change.

At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets.

We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.


Husky Technologies TM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto's Pearson International Airport.

Features include a fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding safety records.

We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group benefits.

Husky Technologies TM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution - then we want you to join the Husky Technologies TM team


Responsible for coordinating the process of Spare Part sales by converting customer purchase orders and quotations into sales orders, as well as assisting internal and external customers in daily inquiries.

Contribute and provide support to positively influence overall team performance.


RESPONSIBILITIES:

  • Utilize the system information to assist our customers in identifying part number related inquiries that are not available to them through their Husky Web account or customer product documentation
  • Effectively manage quotes and sales orders by working with our Inventory, Purchasing and Engineering teams to quickly provide our customers with uptodate accurate information
  • Work closely with regional Sales and Service teams to ensure prompt, accurate service for all internal and external customer requests
  • Maintain uptodate knowledge of Husky Machine and Mold technology
  • Support the monitoring of the team dashboards and daily team activities to control backlog
  • Provide specialized support to customers with nonmachine products (eg: molds and hot runners)
  • Provide global support based on prevailing business initiatives on the quote/order process
  • Assist with deep dives into orders to understand gaps from E2E of the order/shipment process

QUALIFICATIONS:

  • Post Secondary Education (College Diploma or University Degree) preferred or 35 years of relevant experience
  • Previous Customer support experience
  • Highly proficient in spoken and written English, secondary and tertiary language skills a strong asset
  • Excellent organizational and project management skills
  • Must be able to work independently in a highpaced environment and be selfmotivated
  • Solid technical and mechanical aptitude
  • Excellent interpersonal and verbal communication skills
  • Ability to interact effectively and professionally with customers
  • Must be available to work some rotational shifts as well as support on weekends and after hours
  • Proficiency in Baan LN and/or Baan 4 is an asset
  • Experience using MS Office (Outlook, Excel and Word)
Husky Technologies TM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky Technologies TM conditions all offers of employment on satisfactory completion of background checks.

Husky Technologies TM is committed to developing inclusive, barrier-free selection processes and work environments.

If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed c

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