Employee Service Centre Benefits Representative - Edmonton, Canada - City of Edmonton

City of Edmonton
City of Edmonton
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Job Number:49263**Come and be a part of the City of Edmonton's Employee Service Centre (ESC) dynamic team As a Benefits Representative, you'll be responsible for efficient benefits functions that support over 14,000 city employees throughout 8 different departments.

Working with a team of professionals, you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy, timeliness and exceptional customer service in a fast-paced environment, your day could include the following:


  • Process and audit new hires and benefits administration for union and nonunion employees
  • Process and verify employee benefit changes and deductions; administer employee leave plans
  • Process and ensure accuracy of pay and benefits documents for employee onboarding and transfers
  • Provide interpretation regarding collective agreements, administrative policies and legislative changes
  • Provide benefits information in accordance with Collective Agreements, third party processes and applicable legislation
  • Create, maintain and inactivate permanent and temporary positions in the Human Resources Information System (HRIS)
  • Process organizational structure and related cost centre changes
  • Human Resources Information System (HRIS) projects and testing, as required

Qualifications:


  • Completion of the twelfth (12) school grade
  • Designation as a Payroll Compliance Practitioner (PCP), or a certificate in benefits administration or human resources administration from a recognized postsecondary institute or professional association
  • Minimum 3 years related progressively responsible experience in endtoend union benefits and/or employee transaction administration, including data reconciliation, in a large corporate environment
  • Relevant experience using PeopleSoft and SAP SuccessFactors (or similar HRIS software)
  • Highly developed customer service skills and proactive problemsolving abilities, in addition to being able to manage multiple priorities with the ability to meet constant deadlines
  • Demonstrated ability to be an active and positive team player
  • Proficiency in

Microsoft Office:
Word, & Excel and Google: Docs, Sheets & Gmail and organization charting software (eg. OrgPlus). Experience with payroll system upgrades is an asset

  • Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton
  • Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit )
  • Demonstrate the foundational competencies, key behaviors and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit )

_ Up to 1 permanent full time position_

Hours of Work: 40 hours per week, Monday - Friday. The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.


Salary:
$ $ Hourly); $55, $69, Annually)


Talent Acquisition Consultant:
TD/MZ

IND123


Classification Title:
ESC Representative


Posting Date:
Mar 20, 2024


Closing Date:
March 27, :59:00 PM (MDT)


Number of Openings (up to): - Permanent Full-time


Union:
CSU 52


Department:
Employee and Legal Services Division


Work Location(s): Century Place, 20th Floor, A Avenue Edmonton T5J 3A3

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