- Assist the CEO in business decisions and projects.
- Communicate with investors via phone, email, video call and in person.
- Prepare and administer contracts for the provision of property services, between S&T Properties and the investors.
- Investigate operational issues and provide solutions.
- Complete business license application and renewal for each municipality.
- Create different reports for various stakeholders in a timely manner.
- Upload issues and requests made by investors to our internal tracker and monitor them.
- Use Zoho CRM, Zoho Desk and other softwares to record client notes and keep track of client requests.
- Analyze and withdraw revenue data for the various vacation destinations.
- Work closely with other departments such as Accounting and Projects Management.
- Coordinate the implementation of repairs, maintenance and renovations carried out on buildings and monitor rogress and cost of work for property owners.
- Ensure that Investor inquiries are answered and acted upon.
- Adept at answering inquiries over multiple platforms (email, phone and video call)
- Possess great interpersonal skills and active listening skills.
- Possess problem-solving skills and can adapt to changing situations.
- Adept at communicating, negotiating and establishing relationships with investors.
- Comfortable with certain accounting and financial terms.
- Is meticulous with a strong attention to detail.
- Can use sales and marketing techniques at the appropriate time.
- Able to work independently as well as part of a team and with other departments.
- Minimum of 2 years in customer service.
- Minimum of 1 year of resolving moderate to complex issues (ex: disputes).
- Minimum of 2 years of combined managerial experience.
- Proven experience using AirDNA, Airtable, Excel, Zoho CRM, Zoho Desk and Zoho Projects.
- Proven professional oral, writing and listening English skills.
- Proven experience with a property management company.
- Proven familiarity with Airbnb and its policies.
- Must have a valid driver's license.
- Must have a bachelor's in a relevant field (Tourism Management, Commerce, etc.)
- Additional certifications are considered an asset.
- Prior experience in the Hotel industry is considered an asset.
- Great company culture and an amazing team of professionals.
- Yearly bonus and pay revisions.
- HSA available after 3 months from the date of joining.
-
Key Accounts Manager
17 hours ago
Snaphunt Canmore, Canada Full timeThe Offer · Great company culture and an amazing team of professionals. · Yearly bonus and pay revisions. · HSA available after 3 months from the date of joining. · The Job · Responsibilities · Assist the CEO in business decisions and projects. · Communicate with investors via ph ...
-
Accounting Assistant
1 day ago
CANMORE CHRYSLER Canmore, CanadaMonday to Friday 8am to 12pm · We are searching for a motivated part-time Accounting Assistant who has exceptional communication and time management skills. To be a successful Accounting Assistant you should have an understanding of accounting principles, with at least two years ...
-
Client Service Representative
21 hours ago
CIBC Canmore, Canada Part timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
-
Director of Community Planning
2 hours ago
Rocky Mountain Soap Company Canmore, AB, CanadaSpecializing in soap, skincare and haircare, our products are crafted intentionally, produced consciously and packaged thoughtfully in the Canadian Rockies. Committed to continual innovation and growth, we currently operate twelve retail stores in Western Canada, with plans to ex ...
-
Lead Hand Operator
17 hours ago
EPCOR Canmore, CanadaDescription · Highlights of the job · EPCOR is hiring 1 (one) Full-time permanent Lead Hand Operator for our Canmore, Alberta location. · Reporting to the Site Manager, you will be involved in the day-to-day operations of the Level III Wastewater Treatment Plant, the Level II W ...
-
Human Resources Generalist
17 hours ago
Assembly & Standards Canmore, CanadaHuman Resources Generalist · Stone Creek Resorts Inc. are the world-class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; st ...
Key Accounts Manager - Canmore, Canada - S&T Properties
17 hours ago
Description
S&T Properties is a full-service rental management company that maintains vacation properties across Canada. We manage the entire rental operation from setting up new units to communication, property maintenance, and marketing. We are a small but dedicated team of professionals committed to efficiency, optimization and integrity. Our company is dedicated to the development of each employee and is supportive of their individual growth.
The Role
Title of the position: Key Accounts Manager
Type: Full-Time, Permanent
Language: English (Mandatory)
Salary: $65,000 CA per year (Annual bonuses and Pay Revision)
Company: S&T Properties
Address: 901 Mountain St #238, Canmore, AB T1W 0C9
Job Description
While reporting to the CEO and working with our other Key Accounts Representatives, the Key Account Manager will be the most important point of contact with investors, from responding to various questions regarding property pricing, Airbnb advertisements and general inquiries, to onboarding them properly as first-time Investors with S&T. The right candidate must be comfortable with face-to-face meetings with Investors and going to our properties in Calgary, Canmore and Golden to complete tasks and projects. This position requires great communication skills, professionalism and dedication. In addition, they must have a facility to internalize our processes and procedures in every investor interaction.
Responsibilities
Ideal Profile
Skills
Requirements
What's on Offer?