Financial Aid Advisor - Vancouver, Canada - Innivec

Innivec

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role:
Financial Aid Advisor

Reporting to:
Manager, Process Improvement

Compensation:
CAD $42,500 to $50,000 depending on experience

Innivec a network of educational institutions in Canada dedicated to delivering excellence in higher education for global learners.

We pride ourselves as a leading education provider in the industry, providing students with quality education and preparing them for their careers.

We are currently seeking a Financial Aid Officer to support Innivec's continued vision of providing top-notch education services to our students.

Job Description:

Responsibilities:

Addressing inquiries and resolving issues related to transactions managed by the unit, acting as a liaison with other stakeholders for administrative and operational problemsolving.
Providing information to students, prospective students, and families via inperson, telephone, and digital platforms regarding student financial aid, admissions, College account balance, and registration status.
Acting as a liaison with provincial, federal, and other agencies, staying informed about student assistance opportunities and program regulations.
Supervising the collection, management, and reporting of data, participating in the development and implementation of data management systems and procedures.
Managing specific administrative programs and/or service areas as assigned.
Conducting workshops and presentations on financial aid policy and procedural matters.
Participating in committee readings for scholarship selection and academic progress appeals.
Providing academic advice and crisis intervention referrals, arranging tutorial support as needed.
Updating student profiles to ensure accuracy and completeness.
Exercising sound judgment in decisionmaking regarding operations, student needs, and interdepartmental requirements.
Staying informed about new courses, policies, and procedures to provide excellent customer service to clients and students and ensure satisfaction.
Ensuring adherence to all Innivec College policies promptly and consistently.
Maintaining a professional appearance and friendly demeanor at all times.

Qualifications:

Postsecondary education in business or finance from an accredited institution, or equivalent education and experience.
Previous experience in the Private Career College industry as a Financial Aid Officer.
Ability to thrive in a highvolume, fastpaced, timesensitive environment.
Demonstrated track record of maintaining exceptional customer service standards.
Strong attention to detail and ability to meet deadlines.

Pay:
$42,000.00-$50,000.00 per year

Flexible Language Requirement: