Business Development Representative - Mississauga, Canada - TD SYNNEX
Description
About the role
What you'll do
- Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
- Provide excellent customer service and support, serving as a primary point of contact for customer consultations.
- Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
- Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge.
- Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
- Coordinate with internal teams to ensure timely followup and accurate reporting on vendorrelated activities.
- Develop indepth knowledge of vendor products, programs, and industry trends.
- Analyze data and metrics to identify areas for improvement and implement strategies to drive results.
- Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, service
- Provide education and technical guidance for product alternatives, crossreference assistance, and support to the customer.
- Actively participate in the sales team customer account planning and review process.
- Additional duties as assigned
What we're looking for
- 13 years of relevant experience required
- Ability to develop and manage customer relationships, strong negotiation skills, good judgement, vendor pricing/program knowledge, office skills, and process knowledge are key skills required for this role
- Possesses data entry skills with the ability to recognize and attend to important details with accuracy and efficiency
- Able to execute instructions and to request clarification when needed
- Able to communicate clearly and convey necessary information
- Able to negotiate skillfully and promote/sell ideas persuasively
- Understand, communicate, and collaborate effectively with people across various identities
- Possesses strong organizational and time management skills, driving tasks to completion
- Able to effectively multitask
- Able to adjust readily to change and adapt as needed
- Able to quickly learn/adapt to new systems and technology
What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
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