- Offer business analysis support to enhance the governance and assurance for the Continuous Service Improvements Framework
- Initiate service improvements within process and assurance, aiming for industry-leading service.
- Develop and manage plans/actions to drive process improvements.
- Act as a deputy for the Head of Operational Performance and provide cover for peers.
- Keep track of the Governance platforms within DTS
- Collaborate closely with the reporting team to understand customer requirements and provide insightful data.
- Coordinate the creation of new dashboards and improvements to existing ones to enhance service performance and process adherence.
- Manage the people dashboard and resource tracker.
- Aid in improving Service Management processes and tools across DTS.
- Provide tangible assurance of process and performance across Service Management ITIL processes.
- Contribute to the DTS risk register, ensuring it is effectively maintained and managed.
- Contribute to lessons learned to enhance Service Management effectiveness.
- Manage Standards across DTS, ensuring they are up-to-date and accurate, and identifying any gaps.
- Contribute to Management Reporting and provide valuable insight and analysis through status reports where relevant.
- Support the SMF24 Statement of Responsibilities across DTS and Technology teams/CERTS under the Senior Management Certification Regime (SMCR) to ensure it is accurate and fit for purpose.
- Outstanding skills in communication, interpersonal relations, and negotiation
- Superior customer service abilities
- Exceptional organizational and coordination skills, with the capacity to manage time effectively, prioritize tasks, and juggle multiple assignments simultaneously.
- Capability to maintain a sharp focus on achieving outcomes that meet professional and quality benchmarks.
- Ability to work independently as well as collaboratively within a team.
- Strong analytical abilities with a keen eye for detail
- Solid understanding of IS Operations and key processes.
- Competitive salary plus bonus potential.
- Employee Energy Allowance at 15% of the government price cap.
- Pension scheme.
- Company Funded Healthcare Plan.
- 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days.
- Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance.
-
Senior Post Fund Quality Assurance Analyst
1 week ago
CB Canada Windsor, CanadaWorking for Rocket Mortgage in Canada means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we're not your typical employer. We'll ...
-
Analyste d'affaires Agile
1 week ago
Global Excel Management Inc Windsor, CanadaDescription · Vous souhaitez vous épanouir dans un environnement de travail axé sur les données? Vous souhaitez travailler dans un milieu multilingue et accueillant qui encourage le développement personnel et professionnel? Nous aimerions vous rencontrer · En tant qu'analyste ...
-
Vehicle Analyst
1 week ago
SEGULA Technologies Windsor, Canada Full timeCompany Description · Accelerate your career with a fast-growing global engineering group. At SEGULA Technologies, you'll work on exciting projects and help shape the future in a company where innovation goes hand in hand with engineering. · 3D printing, augmented reality, auton ...
-
control systems engineer
1 week ago
ASAMAKA INDUSTRIES LTD Windsor, Canada Full timeWork Term: Permanent · Work Language: English · Hours: 40 hours per week · Education: Bachelor's degree · Experience: Experience an asset · or equivalent experience · Work setting · Electrical or electronic equipment manufacturing · Willing to relocate · Tasks · Conduct feasibili ...
-
Remote ER
6 days ago
Festival of Work Windsor, Canada** A unique & really exciting opportunity (even if we do say so ourselves) for a candidate with HR Employee Relations experience looking to pivot their skills & experience into the modern world of HR tech ** · Your mission (if you choose to accept) will be to build out & optimise ...
-
Financial Analyst
3 weeks ago
Windsor Essex Community Housing Corporation Windsor, Canada**Financial Analyst** · File# B0623 · Salary Range $28.88/hour · (35 hours/week) · Permanent Full Time Position · **_ · -**: · **_ Windsor Essex Community Housing Corporation (CHC) provides well-maintained, safe and affordable community housing in a respectful and fair manner. We ...
-
Vehicle Analyst
4 weeks ago
Altair Engineering Windsor, Canada**Transforming the Future with Convergence of Simulation and Data** · **Vehicle Analyst - Intermediate - PSP** · **Job Summary**: · Our client in Windsor, ON is looking for a Vehicle Analyst - Intermediate - PSP. This is a contract position. · **What You Will Do**: · The Body, Ch ...
-
Production Control Analyst
1 month ago
ABC Technologies (Canada Region) Windsor, Canada Full timeABC Technologies is a leading global manufacturer and supplier of custom, highly engineered, technical plastics, and light-weight innovations to the North American light vehicle industry. Serving more than 25 major original equipment manufacturer customers in 7 countries, the Com ...
-
Financial Analyst
1 month ago
City of Windsor Windsor, Canada TEMPORARYJOB POSTING #: · POSTING PERIOD: Wednesday, May 8, 2024 at 8:30 AM to Tuesday, May 14, 2024 at 4:30 PM · DEPARTMENT: Finance · UNION: Non-Union · JOB CODE: NU0095 · POSITION STATUS: Temporary Full-Time · GRADE/CLASS: NU08 · # OF POSITIONS: 1 · RATE OF PAY: $63,518.62 to $77,207 ...
-
Financial Analyst
2 weeks ago
City of Windsor Windsor, Canada**JOB POSTING #**: · **POSTING PERIOD**:Wednesday, May 8, 2024 at 8:30 AM to Tuesday, May 14, 2024 at 4:30 PM · **DEPARTMENT**:Finance · **UNION**:Non-Union · **JOB CODE**: NU0095 · **POSITION STATUS**: Temporary Full-Time · **GRADE/CLASS**: NU08 · **# OF POSITIONS**: 1 · **RATE ...
-
System Analyst
3 weeks ago
St. Clair College Windsor, Canada**System Analyst - Networking *RE-POST** · **Department**:Information Technology (IT) Services · **Competition #**:23-SS-13 · **Campus**:South - Windsor · **Classification**:Support Staff (Atypical Technical Support Specialist) · **Posting Type**:External · **Payband**:K · **Stat ...
-
System Analyst
2 weeks ago
St. Clair College Windsor, Canada**System Analyst - Infrastructure (Technical Support Specialist) **RE-POST* · **Department**:Information Technologies (IT) · **Competition #**:23-SS-07 · **Campus**:South - Windsor · **Classification**:Support Staff · **Posting Type**:Internal/External · **Payband**:K · **Status* ...
-
Quality Assurance Supervisor
5 days ago
Highbury Canco Leamington, Canada Full timeLocated in Leamington, Ontario, Highbury Canco is an industry leader in food and beverage manufacturing and third-party logistics. Recognizing that our employees are fundamental to our success, we strive to provide a rewarding work environment. We offer competitive wages, compreh ...
-
Analyste Métrologie
3 weeks ago
Prevost Canada Sainte-Claire, CanadaFaites partie d'une équipe compétente et dynamique au sein d'une entreprise reconnue offrant de multiples opportunités de carrière. · Prevost, une division de Groupe Volvo Canada Inc., est actuellement à la recherche d'un-e analyste métrologie pour l'usine de Sainte-Claire. · **C ...
-
Analyste Métrologie
2 weeks ago
Prevost Canada Sainte-Claire, CanadaFaites partie d'une équipe compétente et dynamique au sein d'une entreprise reconnue offrant de multiples opportunités de carrière. · Prevost, une division de Groupe Volvo Canada Inc., est actuellement à la recherche d'un-e analyste métrologie pour l'usine de Sainte-Claire. · **C ...
-
Analyste Financier(ère)
2 weeks ago
Prevost Canada Sainte-Claire, CanadaFaites partie d'une équipe compétente et dynamique au sein d'une entreprise reconnue offrant de multiples opportunités de carrière. · **Prevost**, un membre du Groupe Volvo, est actuellement à la recherche d'un(e) **Analyste Financier (ère) - contrôle des coûts de produits **pour ...
Governance & Assurance Analyst - Windsor, Canada - Centrica
Description
We are Centrica We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn't just a job – it's a mission. We all play a vital role in energising a greener, fairer future.
An opportunity to play your part – If successful, your role as Governance & Assurance Analyst will include setting up and maintaining effective processes, quality controls, and governance systems that underpin all operational functions within DTS. You will be at the forefront of coordinating and leading important governance meetings across DTS. Furthermore, you will be responsible for conducting in-depth analysis of operational data, which is crucial for informed decision-making and process optimization.
Location: UK (talk to us about flexible working)
The day to day –
PLEASE APPLY ONLINE by hitting the 'Apply' button.
Applications will ONLY be accepted via the 'Apply' button.
This role is being handled by the Centrica recruitment team and NO agency contact is required.
#J-18808-Ljbffr