Care Coordinator - Mississauga, Canada - iScope Concussion & Pain Clinics

iScope Concussion & Pain Clinics

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Locations:
Multiple

Multi-Site:
Yes (within Province)

Ontario Clinics:500-89 Queensway West, Mississauga, ON; Wilson Avenue, North York, ON

British Columbia Clinics:
Willingdon Green, Burnaby, BC; A St. Surrey, BC; St. Langley, BC

Shift:
Days

Days of Work:
Monday to Friday

Job Type:
Full-time

Planned Start Date:
May 23, 2023

Looking for a patient care focused career that's both fulfilling and exciting? Look no further

iScope Concussion & Pain Clinic is a specialized treatment and assessment centre offering a range of services and treatments with several locations across Canada.

Our clinics use a variety of diagnostic tools to identify the root cause of a patient's pain.

Our team of highly skilled Physicians and Allied Health Professionals work together and provide a personalized treatment plan so our patients can feel better sooner.

We are committed to helping patients manage their pain effectively and improve their quality of life, in addition to a seamless and positive healthcare experience while providing a high standard of care.

With competitive wages, extended health benefits, dental, paid vacation, and sick days, you'll have everything you need to thrive both personally and professionally.

Our growing organization has multiple Care Coordinator vacancies at clinics in Ontario and British Columbia locations.

Ontario applicants will only be required to work out of our Ontario clinics and British Columbia applicants are only required to work out of our British Columbia clinics.

ROLE SUMMARY

RESPONSIBILITIES:

Coordinates a caseload of new and ongoing concussion and pain patients through their journey to recovery.
Provides proactive communication to patients and various stakeholders (legal counsel, insurers, employers, insurance provider, family physician) involved in the patient's recovery apprised of rehabilitation and claim status.
Partners with internal practitioners to advocate on behalf of the patient and to coordinate rehabilitation.
Explains the treatments, milestones and expected outcomes of prescribed rehabilitation.
Supports the creation and submission of treatment plans that are catered to the patient's unique needs in partnership with the interdisciplinary treatment providers.
Identify and address any issues or barriers that may impede patient's progress.
Additional duties and responsibilities as needed.

QUALIFICATIONS:

One (1) year experience in a rehabilitative care environment
One (1) year experience working with accident benefit claims (Ontario).
Two (2) years customer service experience
Minimum Grade 12 Secondary School Completion.

KNOWLEDGE, SKILLS, AND ABILITIES:

Medical terminology
Knowledge of WSIB and MVA claims (Ontario)
Knowledge of ICBC and WSBC (British Columbia)
English proficiency and communication
Ability to communicate with legal counsel.
Ability to work in a fastpaced environment under supervision as well as independently.
Customer Service
Effective Communicator
Work effectively with patients from diverse cultural backgrounds
Organization and time management skills
Strong documentation skills

Benefits: