Salesperson Associate - Ottawa, ON, Canada - Long & McQuade Limited

Long & McQuade Limited Ottawa, ON, Canada

1 week ago

Description

Department
All Departments
Location
1193 Hunt Club Road
Ottawa, ON
Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner and relay messages to teachers
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks
Register and schedule students
Receive lesson payments and assist with the collection of overdue accounts
Assist the Lessons Coordinator in updating student records
Assist the Lessons Coordinator with commission report reconciliation
Assist with recitals

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset
Register and schedule students
Answer phone inquiries and relay messages to teachers
Receive lesson payments and assist with the collection of overdue accounts
Assist the Lessons Coordinator in updating student records
Assist the Lessons Coordinator with commission report reconciliation
Assist with recitals
Minimum one year of instrumental music studies in school or through private lessons
Basic knowledge of musical instruments
Strong customer service skills
Good communication and phone skills
Good computer skills
Basic office and clerical skills
Minimum one year of instrumental music studies in school or through private lessons
Basic knowledge of musical instruments
Must be able to work weekdays, weeknights and weekends
Strong customer service skills
Good communication and phone skills
Good computer skills
Basic office and clerical skills

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