Sr AI developer - Kitchener, Ontario
1 month ago

Job summary
Revolutionizing technical support through AI-powered solutions that help service providers and technology companies solve connectivity and network problems proactively.
Responsibilities
- Develop agentic AI systems that address real-world connectivity and technical support challenges through strategic planning, tool utilization, and multi-step reasoning capabilities
- Spearhead comprehensive LLM evaluation initiatives focusing on safety, accuracy, hallucination prevention, contextual relevance, and performance optimization—ensuring optimal model selection for specific use cases
- Create robust prompt architectures and workflows supporting both voice and text-based interactions across diverse customer environments
Job description
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