Supervisor, Mobile Services - London, Canada - LifeLabs

LifeLabs

Verified Company

London, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years.

Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada.

The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.

Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of _empowering a healthier you_.

Make a difference - join the LifeLabs team today

The Supervisor, Mobile Services is accountable for providing leadership to assigned region(s).

This position is responsible for the day to day management of employees, workflow, client service, occupational health and safety, and resources within a single or several assigned sites and is also responsible for ensuring compliance with corporate policies and procedures.

As needed, may be required to perform phlebotomy and undergo an annual competency assessment.

Accountabilities:

Accountable to ensure scheduling requirements; granting all time off requests, overtime shifts, authorizing all schedule changes
Management of recruitment, hiring, discipline and terminations, attendance and performance management and coaching
Manages implementation of workflow changes within the regions (identify, implement and manage change)
Accountable for meeting Provincial Key Indicator targets
Advisor and member of special project teams and initiatives
Implements corporate initiatives (eg. marketing, financial, human resources)
Manages corporate and regional initiatives that impact region
Manages financial results of the frontend operations: cost management, on budget
Successfully manages daily operations of sites and functions within their assigned region
Ensures alignment with supply chain management objectives
Responsible for all aspects of collection and handling activities
Delivery on service and quality standards (Accuracy, documentation, regulatory compliance/audit track record, health and safety, etc.)

Requirements:

High school graduate or equivalent experience.
Graduate of a lab assistant program or comparable practical experience.
35 years of experience in Healthcare.
Understanding of MLPT functions, administrative skills
Leadership experience is an asset. Supervisory experience would be preferred.
Phlebotomy skills, Home Care and/or Data Sort experience are required.
Must be a selfstarter and able to create a positive employee relations climate, fostering common goals and teamwork.
Proven ability to implement business plans including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller special projects

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve.

We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make.

As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date.

With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.