Account Managers - Montréal, Canada - Desjardins

Desjardins

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Desjardins, we believe in equity, diversity and inclusion.

We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-11

As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients.

You represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients. You balance portfolio profitability with client/partner satisfaction.

You maintain personal business relationships with strategic and important clients—primarily businesses, associations and groups—to ensure they are getting the most of their products and services and are fully satisfied with them.

You drive results by actively helping your unit achieve its sales and business development objectives.

You are responsible for prestige accounts with significant development potential for your sector or the organization. You work with clients with highly complex, diverse needs. The ability to communicate effectively and thoroughly understand clients' expressed needs is therefore essential. Your highly complex work and initiatives require extensive knowledge of the organization and your line of business.

You lead, influence and serve as expert advisor to clients and practitioners. You have considerable leeway and many opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential.

General Information on the Position

Main Responsibilities- Maintain lasting, personal business relationships with important clients to promote services- Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them- Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships- Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms- Watch for business opportunities that would add a competitive edge to existing products and services- Take an active role in public relations activities and maintain a presence in the business community.

Other working conditions- Workplace: Position located in Montreal or Quebec, depending on the applicant selected. The work arrangement for the position is hybrid work- Number of jobs available: 1

Qualifications:

Bachelor's degree in a related field
A minimum of 8 years of a relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Communicates effectively, Drive results, Interpersonal Savvy

Work Location

1170, rue Peel Montréal

Trade Union

Non Syndiqué

Unposting Date

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country.

It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.