Client Benefits Specialist - Winnipeg, Canada - Canada Life Assurance Company

Canada Life Assurance Company

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

What you will do

Act as a liaison between outsourced clients and the organization which includes:
Lead a Benefits Administration Team
Coordinate annual flexible plan reenrolment activities
Act as a client plan administrator
Provide business and technical support to the client
Establish administrative processes and procedures with outsourced clients and nonoutsourced clients
Deal directly with the Group Customer Office, the client's management and IS groups, and their group insurance consultant
Provide superior customer service support to outsourced clients with respect to daytoday administration of their employee benefit plans
Participate in new client implementations and business process improvements, including analysis and setup of the client's benefit plan
Gather client requirements for payroll, HRIS electronic feeds, and reporting needs
Collaborate with Canada Life IS team and investigate technical issues related to GroupNet Flex system
Train resources required for startup of new clients and for annual reenrolments
Train clients and provide ongoing support on use of GroupNet Flex system
Provide second level support to the Benefits Administration Solutions and GroupNet Flex call centre
Business travel may be required from time to time

What you will bring

Knowledge of Group Life and health products and processes is required
Excellent customer service
Analytical thinking
Business related postsecondary education or an equivalent combination of education and experience
Proficient with MS Office ( Excel, Access, Word, PPT, Outlook, and Teams)
Bilingual French and English (both written and oral) is an asset
Excellent critical thinking and problemsolving abilities
Superior interpersonal skills demonstrated through excellent communication skills and building and maintaining efficient and effective relationships
Attention to detail with strong time management and organizational skills
Ability to multitask and prioritize tasks with competing deadlines
Basic knowledge of accounting and aptitude for mathematics is an asset

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.

You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _

- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

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