Resource Coordinator-csn - Ottawa, Canada - Service Coordination For Persons With Special Need

Sophia Lee

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Sophia Lee

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Description

Date posted
April 15, 2024


Title
Resource Coordinator - Complex Special Needs


Status
Permanent


Bilingualism
Essential - Fluently bilingual in both official languages


Closing Date
April 22, 2024


Salary Range
Level 4 - $54,400 - $68,800


Primary Focus:


Reporting directly to the Supervisor of Complex Special Needs, the Resource Coordinator is responsible for monitoring the provision of services for eligible children.

Through a person-centered approach, the Resource Coordinator oversees the development and implementation of an evidence-based service plan to meet the individual's needs and coordinates services on their behalf.

The Resource Coordinator is also responsible for the reassessment and evaluation of current services and supports and future options.


Main Responsibilities

  • Engages with the individual and their family, assesses current and future options, provides links to resources and participates in setting goals through the Plan of Care and Individual Support Plan.
  • Develops a Person-Centered Plan with each child / family / support network to identify support needs.
  • Review with assigned individuals and family the SCS and My Booklet yearly as per SIPDDA.
  • Completes all MCCSS required updates and reviews by established deadlines
  • Provides resource information to OPR/individual and or family
  • Establishes and maintains a positive working relationships
  • Visits their assigned individuals on both a scheduled or unscheduled basis to monitor the provision of service
  • Verifies information followsup and takes appropriate action on any incident or Serious Occurrence related to the individual's care as reported by the OPR.
  • Attends clinical consults, school meetings and other relevant meetings as it relates to the provision of care of their assigned individuals.
- is accountable for financial forecasting and budget development

  • Reports to the Supervisor any areas of risk to the individual and or SCS
  • Works with clients and OPR's in problem solving issues where applicable or required.
  • Facilitates financial discussion with OPR as it relates to the policies and procedures of the department
  • Maintains the accuracy and integrity of information contained in client files and the agency's database in accordance with established standards;
  • Attends regularly scheduled supervisions to review case load for support and receives direction as needed
  • Complies with all the policy and procedures of SCS
  • Promotes awareness of SCS by participating in agency presentations to parent groups, schools and other agencies, as requested.
  • Performs other duties as assigned.

Knowledge and Skills

  • A minimum of 3 years of work within the developmental services sector
  • A Bachelor's degree in Social Work, Diploma in Social Work or Support Service Worker diploma educational background is required
  • Excellent interpersonal skills.
  • Must have strong analytical, problem solving, critical thinking and facilitation skills.
  • Knowledge of the services available for children and adults in the developmental sector
  • Case management experience.
  • Knowledge of the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA) regulation 299/10, and the Child, Youth and Family Services Act (CYFSA) is a requirement.
  • Excellent organizational and time management skills to meet scheduled deadlines.
  • Ability to work in a fastpaced environment and handle a number of issues simultaneously.
  • Proficient in the use of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Internet.
  • Must have a valid driver's license and access to own vehicle for business travel.

Working Conditions:


Significant portion of the work is completed at the residences managed by the OPR's, individual family homes, and requires local travel.

Work is generally scheduled and priorities established in advance.


Accommodations:

SCS embraces diversity and equal opportunity in a serious way. We are committed to building teams that represents the communities we serve. All employment decisions are based on qualifications, skills and business need.

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