Licensing Compliance Officer - Hamilton, Canada - City of Hamilton

City of Hamilton

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

About the City of Hamilton

Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

JOB POSTING
JOB ID #: 20248

Licensing Compliance Officer (Periodic)
Planning & Economic Development
Licensing & ByLaw Services
330 Wentworth St. N.

NUMBER OF VACANCIES:
All upcoming temporary full-time vacancies for the period of March 1, September 1, 2023

UNION/NON-

UNION:
CUPE Local 5167 Inside

HOURS Of

WORK:
35.00 per week

GRADE: K
SALARY/

HOUR:
$ $42.847 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/

LENGTH:
Up to 18 months

Job Description ID #: 6285

Vaccine Verification - As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

SUMMARY OF DUTIES
Reports to the Supervisor, Operations and Enforcement, Licensing.

With a focus on Business Licensing (Bricks and Mortar establishments) investigates analyses, interprets and seeks compliance of Zoning, Signs, Property Standards, Lottery and Yard Maintenance by-laws.

Reviews, investigates and resolves related inquiries and complaints and advocates in assisting to gain compliance of the Licensing By-law. Act as an Ambassador for businesses with a focus on the Open for Business philosophy.

GENERAL DUTIES

Licensing Compliance Officer - investigates, enforces, analyzes, interprets and seeks compliance related to licensing, signs, lotteries, zoning, property standards and yard maintenance by-laws.

These include such areas as business establishment licensing (bricks and mortar establishments), residential care facilities, Payday Loans, Lodging houses, Public Garages, Personal Wellness Services and other related sections under the corresponding by-laws and assists other officers in the Licensing section as required.

Speaks to applicants, customers, Licensees and property owners at the front counter, on the phone and in the field to assist with file specific inquiries.

As well as provide education, clarification and direction to customers to assist with compliance.

Investigating observed licensing, permits and zoning by-law related issues and/or actual/potential violations to proactively enforce by-law requirements;

Works towards sectional goals and provide information and data to support these goals.

Follows the Progressive Enforcement Policy to obtain compliance.

Taking applicable action based on investigative results, policies and procedures including issuing orders, administrative penalty notices (APN), tickets and summonses and to prepare for Court, Tribunals and Injunctions.

Identifying and making recommendations for management approval where enforcement includes consideration of other relevant factors such as evidence presented, history and timeframe for compliance.

Represent the Licensing section as an ambassador of the City to assist and educate new or unlicensed business and facilitate them through the Licensing process to ensure compliance.

Completing written and/or verbal reports and correspondence.

Contacting and/or liaising with other regulatory agencies or bodies such as the Alcohol and Gaming Commission of Ontario, Hamilton Police Service and/or other City departments to affect a resolution, to report issues outside the City's jurisdiction and/or to clarify enforcement related policy/procedure.

Inputting and retrieving complaint and inspections related data.

Maintaining paper and computerized records for investigations, interviews and inspections such as daily notebook and Amanda notes.

Preparing, collecting and giving evidence in court and/or in licensing and property standards tribunals and Injunctions.

Following up on expired licenses and permits to achieve compliance.

Provide feedback on by-law amendments and/or policy/procedural changes.

Operate equipment such as a two-way radio, cell phone, computer, digital camera and basic construction measuring tools and accessories to ensure the complete and accurate reflection of inspection reports and evidence.

Drive a vehicle to complete investigations/inspections and attend other agencies, offices and court.

Must wear a uniform.

Must work in a variety of conditions including inclement weather, dus