Director of Operations for Commercial Real Estate Broker

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19 hours ago

Director of Commercial Real Estate Operations · Full-Time | Remote · Position OverviewFull-time operational leader supporting a solo commercial real estate broker specializing in industrial, land, retail, office, and investment advisory throughout Southern California. · This role ...

Job description

Director of Commercial Real Estate Operations
Full-Time | Remote
Position Overview

Full-time operational leader supporting a solo commercial real estate broker specializing in industrial, land, retail, office, and investment advisory throughout Southern California.

This role oversees transaction execution, marketing systems, CRM infrastructure, research, and overall operational performance.
Core Responsibilities

Transaction & Deal Management
Oversee transaction pipeline from listing to closing
Draft and format LOIs, BOVs, OMs, proposals, and marketing packages
Coordinate escrow, title, lenders, attorneys, inspectors, and clients
Track deadlines, contingencies, deposits, renewals, and milestones
Maintain organized digital deal files and compliance documentation
Research & Property Analysis
Conduct property searches for buyer and tenant clients
Pull comps and market data within defined geographic and pricing parameters
Prepare Broker Opinion of Value support materials
Perform ownership research and prospecting using CoStar, Crexi, Moody's Catylist, Reonomy, Brevitas, and CRMLS
CRM & Database Infrastructure
Manage and maintain RealNex CRM
Oversee database segmentation and data integrity
Track referral sources, pipeline metrics, and reporting
Implement CRM automation and workflow improvements
Marketing & Listing Systems
Oversee creation of marketing materials using Canva and Gamma
Develop property flyers, offering memorandums, and listing packages
Execute and manage email marketing campaigns
Draft and schedule social media content
Coordinate listing uploads across platforms
Enforce brand standards (black and white branding consistency)
Systems & Technology Oversight
Advanced proficiency in KW Command, RealNex, CoStar, Crexi, Moody's Catylist, Brevitas, Reonomy, and CRMLS
Proficiency in Gamma, Canva, Airtable, Google Drive, Notion, Asana, Slack, LastPass, NordVPN, RealVNC
Experience using AI tools for CRE underwriting and marketing
Administrative & Operational Leadership
Calendar management and strategic meeting coordination
File and cloud organization management
Reporting dashboard creation
Recruiting coordination support
Workflow automation and system optimization

Qualifications

5+ years experience in commercial real estate operations or brokerage support
Strong understanding of leasing, sales, underwriting, and market analysis
Advanced proficiency in commercial real estate data platforms
High-level organizational and deadline management skills
Strong written and document formatting skills
Experience supporting a high-producing solo broker or small team preferred
Ability to operate independently and manage multiple priorities

Performance Metrics

Transaction efficiency and pipeline accuracy
Quality and turnaround time of marketing and proposal materials
CRM accuracy and reporting consistency
Research precision for buyer and tenant assignments
Operational system improvements and automation
Brand and marketing execution consistency

This role serves as the operational engine of a commercial real estate advisory practice, ensuring disciplined execution across transactions, research, and systems.

Contract duration of more than 6 months. with 40 hours per week.

Mandatory skills:
Real Estate Investment Assistance, Email Communication, Administrative Support, Real Estate, Data Entry, Communications, Market Analysis, Customer Service, Lead Generation, Data Mining

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