Manager - IT Incident Files - Montréal, Canada - Desjardins

Desjardins

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Desjardins, we believe in equity, diversity and inclusion.

We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-09

You analyze and diagnose complex issues; provide opinions based on your discipline's rules; recommend solutions to improve or optimize standards, policies and programs; and propose implementation plans.

Your projects and initiatives require extensive knowledge of your line of work.

You coordinate the planning, design and execution of projects, initiatives and activities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields.

General Information on the Position

Main Responsibilities Analyze risks, write reports, recommend solutions and implement solutions- Prepare and recommend action plans to address issues in accordance with rules and parameters- Help develop, implement and update policies, practices and standards

Other working conditions- The work arrangement for the position is hybrid work. #LI-Hybrid- Number of jobs available : 1

Qualifications:

Bachelor's degree in a related field
A minimum of four years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Complexity, Interpersonal Savvy

Work Location

400, boul. de Maisonneuve Ouest Montréal

Trade Union

Non Syndiqué

Unposting Date

Job Family

Information technology (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country.

It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.