Eia Intake and Information Clerk - Winnipeg, Canada - Manitoba Government

Manitoba Government

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

EIA Intake and Information Clerk:

CL3 EIA Intake and Information Clerk

Regular/full-time; TerM/Full-time

Department of Families

Regional Social Services, Community Service Delivery

Winnipeg MB

Advertisement Number: 40817

Salary(s): CL3 $43, $49,968.00 per year

Closing Date:
March 26, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.

The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

A 12-month eligibility list may be created from this competition for similar regular, term, full-time or part-time positions in other areas of the branch.

Employment and Income Assistance (EIA) provides employment supports and financial assistance in order to assist citizens in regaining their independence.

EIA assists program participants to successfully transition from social assistance to work by engaging them in an employability assessment, assisting them to develop Action Plans, and providing related supports, services and incentives based on their needs.

To be considered for this competition, you are required to submit an Application Form for screening in addition to a resume

Note :
Only those who submit an Application Form and resume will be considered. See below for further instructions.

Conditions of Employment:

Must be legally entitled to work in Canada
Must have satisfactory criminal records check with vulnerable sector search, adult abuse registry check and child abuse registry check.

Qualifications:

Essential:

Experience working with the general public, providing service to diverse clients.
Experience in determining eligibility and explaining legislation, policies or procedures to others
Strong organizational skills including ability to prioritize tasks, work under pressure with accuracy in an environment with competing demands.
Strong interpersonal skills including the ability to interact effectively with the public, team members, managers, other staff and agencies.
Effective problem solving skills with the ability to manage conflict in a calm and respectful manner.
Effective written communication skills.
Effective verbal communication skills.
Ability to work cooperatively within a team environment.
Ability to work independently with high degree of initiative.

Desired:

Knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA).

Duties:

EIA Intake and Information Clerk

As part of a multifunctional team involved in the delivery of EIA, the Clerk is responsible for support to the team through the provision of a wide range of support services directly and indirectly to EIA applicants and the general public.

Under the general direction of the Supervisor, the incumbent responds to citizen inquiries regarding program registration and general information requests; schedules appointments; gathers applicant information for program registration (i.e. Pre-Intake Orientations); conducts screening assessments for service; provides information on and referral to departmental and community programs and services and follows up with call backs to citizens as required

A complete copy of the position description is available upon request.

Advertisement # 4081
Service Centre
Human Resource Services

Portage Avenue

Winnipeg, MB, R3B 2A9
Phone:
Fax:

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.