Security Alarm Technician - Winnipeg, Canada - Chubb

Description

The Chubb Fire & Security Difference...

• Service Excellence
• Technology leadership
• Focus on Quality
• National Coverage
• Single Point of Contact
• A Name You Can Trust

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses, and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate peace of mind to those that we serve.

Role Summary:

Chubb's Winnipeg branch is recruiting for a Security Technician to perform high-quality installations, renovations, and programming as well as service work, and ULC inspections, for our current customers and provide superior customer service.

Key Job Responsibilities:

• Coordinate, install and program systems (alarm, access control and CCTV) as per the customer's specifications
• Communicate with customers to identify the source of the problem of their alarm system.
• Complete service calls, and 24 hours emergency service calls.
• Independently performs quality service, maintenance and recommends improvements.
• Ensures that customer satisfaction is met.
• Tests the system to ensure that the service performed was successful. Where capable, performs necessary adjustments as needed.
• Trains customers on the operation and proper use of the system.
• Instructs customers on the basic working knowledge of the system.
• Independently perform high quality service, proper maintenance and make recommendations for improvement to the system if needed.
• Perform Verification and ULC inspection duties as assigned by the Security Coordinators
• Coordinate with Sales Representatives and Security Coordinators
• Work to meet all installation and service call deadlines
• Flexibility to work different shifts as required
• Overnight travel is a requirement of the role

• VDV/M – Limited Specialized Trade Electricians' License valued or in the process of obtaining
• Computer and network knowledge in order to set up systems
• Basic understanding of electrical code and requirements
• 2+ years of experience in the alarm service and install industry preferred
• A valid Canadian driver's license with a clean record
• Knowledge of Access Control, Alarms, and CCTV systems

More about the position and the type of candidate required:

• Highly organized and able to work under pressure
• Proven analytical and critical thinking skills combined with common sense
• Careful attention to detail
• Adaptable to changing environments
• Strong communication skills – verbal, written, and presentations
• Positive outlook

Our offerings include

• Competitive compensation and benefit package
• RRSP matching
• Employee Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.