Hybrid Cloud Specialist - Lacombe, Canada - Agriculture Financial Services Corporation

Agriculture Financial Services Corporation

Verified Company

Lacombe, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At AFSC, we want to work with talented people from a wide range of backgrounds.

We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities.

We care about each other, about Alberta and about agriculture. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces for people around the world.

The perseverance and hard work we see from our clients inspires us to show that same work ethic in everything that we do.

Working together, we grow and sustain the agriculture industry in Alberta.

Posting will close August 20, 2023.

Location is flexible, within Alberta, dependent on the successful applicant.

Hybrid Cloud Specialist

As the Hybrid Cloud Specialist, you will take the technical lead role in monitoring and performing cloud and on premise systems diagnostics as part of the Digital Services team and lead the problem resolution of AFSC's Technology Infrastructure in accordance with AFSC's best practices, thereby effectively providing key services to AFSC clients in a multi-provincial model.

What will your growth opportunities look like in this role?

Learn and become knowledgeable in the insurance, lending, and risk management aspects of the business
Meet and interact with our producers and other clients
Inhouse learning and development

What will you be responsible for?

Monitor alerts with hybrid cloud infrastructure monitoring tools.
Analyze monitoring requirements and define alerts for cloud and on premise platforms
Automate alerting responses up to and where applicable including autoremediation of alerts
Monitor Infrastructure as a Service (IaaS) consumption with the goal to optimize cost efficiencies
Resolve assigned Service Desk calls within the agreed service levels and ensuring call notes are accurate, complete, and updated daily
Lead problem management activities to determine rootcause and implementing solutions to maximize reliability of hybrid cloud infrastructure
Provide oncall support
Provide status updates as required
Drive disaster recovery exercises
Stays current with vendor and manufacturer advisories for problem prevention
Provide quality assurance for hybrid cloud infrastructure and project deliverables to be transitioned into baseline support
Provide quality assurance of installation documentation, implementation plans to make changes to the hybrid cloud infrastructure
Define, improve and execute hybrid cloud infrastructure operations procedures to implement changes into the environment and producing deliverables as required as per platform change enablement best practices
Manage public and private cloudbased systems
Recommend cloud and on premise system changes and enhancements
Develop and support installation/implementation planning in a hybrid multicloud environment
Collaborate with other Digital Services team members to resolve opportunities affecting projects or operational efficiencies
Collaborate with Infrastructure Operations Analysts and Database Analysts on methods and processes to improve delivery
Collaborate with Digital Services Maintenance and Operations staff on operational matters
Collaborate with business representatives on post maintenance validations
Collaborate with project managers on project related matters
Actively participate in the Community of Practice (CoP), collaborating with peers on processes, standards, best practices, efficiency improvements in a collaborating capacity
Provide coaching to other team members in technical skills, organizational procedures, and problem resolution
Provide accurate and timely weekly status updates and time reporting

What are we looking for from you?

Expert level understanding of Microsoft server operating systems, DNS (Domain Name System), NTFS permissions
Experience with hyperconverged infrastructure (HCI), preferably Dell VxRail
Configure and maintain monitoring and management solutions.
Understanding and/or experience with backup software and recovery strategies
Working knowledge of Microsoft and opensource web servers
Good understanding of certificate technology
Practical understanding of networking technology routing, subnets, UDP, TCP, IP, & VLANs
Practical understanding of SAN Storage, particularly vSAN as well as cloudbased storage
Understanding and/or experience with scripting skills using PowerShell and Linux scripting engines
Experience with cloud based unified collaboration systems
Experience with latest versions of VMware virtualization technology
Experience in a hybrid multicloud setup combining on premise infrastructure with IaaS
Solid knowledge around Identity and Access Management (AD, Azure AD)
Working level understanding of Red Hat Linux operating systems
Excellent troubleshooting and problemsolving skills
Ability to stay calm under stress
Ability to assist in managing projects.
Works well independently and wi