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Whitehorse

    customer information service representative - Whitehorse, Canada - Midnight Sun Drilling Inc

    Midnight Sun Drilling Inc
    Midnight Sun Drilling Inc Whitehorse, Canada

    3 days ago

    Default job background
    Description
    • Education: No degree, certificate or diploma
    • Experience: Experience an asset

      • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Order office supplies and maintain inventory
    • Perform general office duties
    • Receive credit and employment applications
    • Maintain and manage digital database
    • Answer clients' inquiries and provide information

      • Computer and technology knowledge

    • Internet
    • MS Excel
    • MS Windows
    • MS Word
    • MS Office

      • Security and safety

    • Driving record check (abstract)

      • Transportation/travel information

    • Valid driver's licence

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Overtime required
    • Tight deadlines
    • Work under pressure
    • Bending, crouching, kneeling
    • Hand-eye co-ordination
    • Handling heavy loads
    • Physically demanding
    • Repetitive tasks
    • Standing for extended periods
    • Walking

      • Own tools/equipment

    • Cellular phone
    • Internet access

      • Screening questions

    • Are you available for shift or on-call work?
    • Are you available for the advertised start date?
    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

      • Health benefits

    • Health care plan
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week
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