Project Manager - Hamilton, Canada - BELFOR CANADA INC.
Description
Position Overview
Reporting to the General Manager, the Project Manager is the main generator of revenue for the
branch. This position's primary responsibility is to manage and oversee all emergency and
restoration related services provided by BELFOR Property Restoration. This position attends
job sites to assess damage and provide data to create estimates. The Project Manager provides
technical explanations and feedback to clients, adjusters and consultants. A Project Manager
will also be expected to strengthen relationships with all existing and potential customers through business development and accounts management activities by the attendance of industry events or customer entertainment activities where appropriate and within company guidelines.
This position is considered a first point of contact in the field that communicates professionally with all customers, subcontractors, consultants and insurance company representatives.
Job Duties
- Create, review and edit estimates pursuant to BELFOR estimating standards, insurance
Xactimate sketch
- Work under time constraints to meet specific timelines
- Ensure all protocols are followed as it relates to insurance, legislation or division specific
- Upload, monitor, revise and update estimates and noting system in internal and external
- Secure (work) authorizations and deposits to commence project in accordance with office
- Manages and oversees all projects; residential, marine (if applicable), commercial, and
- Manages high risk, high exposure and/or complex projects
- Ensure scope of work is being followed as per quoting process to ensure accurate timelines
- Attend all site meetings as required to initiate and maintain the proper management liaison
representatives
- Communicate professionally with customers, subcontractors and insurance companies;
- Provide technical explanations to clients, adjusters, consultants and others
- Coordinate all work duties in the field, job starts and schedules with all personnel including
- Provide constructive feedback and direction to complete projects on time and on budget
- Ensure applicable permits are in place, and meet with inspectors as required
- Coordinate and attend afterhours emergency jobs to ensure services are completed as
- Work in conjunction with Safety Coordinator to ensure all areas of safety are covered off in
- Review and approve project based invoices for payment
- Ensure a certificate of completion is obtained on all projects and submitted / uploaded with
- Submit interim and end of project billing
- Participate in collection efforts on all outstanding accounts
- Provide excellent customer service
- Work under time constraints to meet specific timelines
- Ensure attention to detail and keen sense of safeguarding other people's property and
- Will practice good housekeeping at all times to ensure a safe and noncluttered worksite
- Participates in and demonstrates an understanding of safety principles and practices;
safe operation of machines and equipment
- Comply with all BELFOR policies and procedures, as well as legislative requirements
- Proactively communicate job site conditions and concerns that may or are affecting
- Attend all BELFOR sponsored training courses
Responsibilities:
- Human Resources: Maintain employee confidentiality and performance management by
- Safety: Verify all BELFOR documents are completed accurately; maintaining employee
laws and BELFOR policy at all BELFOR locations and job sites
- Accountability: Ability to identify measures of performance and actions needed to improve
- Communication: Ability to communicate effectively and professionally with our staff and
- Leadership: Ability to delegate, set expectations, and monitor progress of all direct reports
- Time Management: Proven ability to multitask in a fastpaced office environment
Qualifications
- Postsecondary courses and / or certification in Construction, Business / Project
- 3+ years' experience in a similar role
- Construction / Restoration / Insurance (Residential, Commercial and Industrial), experience
- Sales experi
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