Di Secretary Cas- Imaging Serv Admin Hdh - Kingston, Canada - Kingston Health Sciences Centre

Kingston Health Sciences Centre

Verified Company

Kingston, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
DI Secretary

Department:
Imaging Services Administration

Position Number:

Hours of Work:
Casual Position

Rotating Shifts:
, , , ,

Pay Band:
BAND C $23.070-$25.560

Union:

CUPE

Location:
HDH Site

In accordance with Article 9.05, where the previous incumbent returns to this position within the thirty (30) day trial period this position shall be deemed not vacant and the posting will be cancelled.

Should the vacancy be cancelled, applicants to this posting shall be notified.

PRIMARY FUNCTION:

The DI Secretary - Imaging, will be a member of the Imaging Services Team under the direction of the clerical coordinator.

Responsibilities include but are not limited to the general and specialized secretarial and administrative office functions; Patient reception and registration, imaging request processing and booking, and management of patient data in accordance with departmental, hospital and OBSP protocols, policies, procedures and legislated standards.

Within this role the employee is accountable for contributing to the delivery of the Kingston Health Sciences Centre strategy.

As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

PRINCIPLE RESPONSIBILITIES:

Receives and registers patients, updating Hospital Information System(HIS)/Integrated Client Management System(ICMS) information, verifying financial information, creating visits, ordering procedures, scanning requisitions and effectively communicating the arrival of patients to appropriate Imaging staff.
Receives, reviews and processes requisitions and patient information to ensure completeness and/or eligibility for screening programs according to departmental protocols following up as needed and scanning to appropriate file. Organizes all patient requisitions, including distribution to appropriate staff for review and coding.
Schedules Imaging procedures. Maintaining files of pending and booked requisitions and accurate information regarding wait times and appointment details. Processes appointment notifications for patients and referring physicians.
Adjusts bookings by rescheduling, cancelling or adding on appointments daily as advised by senior staff.
Instructs patients and referrers regarding preparation required for booked exams, e.g. notification if blood work, IV, sedation, etc. are required.
Coordinate and verify patient appointments with other Departments, Primary Care Providers, Radiologists, technologists and nurses, canceling and rebooking as required.
Receives and places calls as required, responds to inquires or refers the caller to appropriate resources and distributes messages accurately and in a timely manner. Manage communications related to bookings. Contacts referring centres regarding previous imaging, surgical or diagnostic reports and follows up as needed.
Responds to requests in person, in writing and via the telephone to manage the distribution of digital images to patients and requesting healthcare providers. Aids in the distribution of Diagnostic Imaging reports to members of the patient's healthcare.
Performs various other processing and filing duties as assigned and may be required to work in all clerical areas in Imaging Services at KHSC including a combination of the following locations: Kingston General Hospital Site, Hotel Dieu Hospital Site, Breast Imaging Kingston.
Maintains proficiency in the use of computer systems (including but not limited to HIS, PACS, E-Referral systems, ICMS), scanners, fax/copy/print machines, photocopiers, and intercom system. Keeping all logins up to date (e.g., ICMS, PCS, PACS Cube, etc.)
Prioritizes assignments daily, weekly and monthly to attain maximum effectiveness and efficiency. Ability to efficiently switch tasks as needed and assigned throughout the day and with shortnotice
Ensures accuracy of data. Performs quick and accurate keyboard data entry into Hospital Information System (HIS), E-Referral systems, ICMS related to but not limited to patient, results, registration and scheduling.
Demonstrates a pleasant and helpful attitude with patients and their families and staff by communicating effectively, courteously and professionally
Continuously striving to improve patient safety through being involved and engaged in quality improvement initiatives

QUALIFICATIONS:

Medical Office Administration diploma or equivalent education and experience
Medical Terminology Certificate (to be tested)
Equivalent to 6 months related experience in a medical office setting within 2 years
Demonstrated knowledge and use of office technology (e.g. Microsoft Office Suite inclusive of Microsoft Outlook (to be tested), PCS, PACS Cube, etc.)
Minimum typing speed 40 wpm (90% accuracy)(to be tested)
Ability to communicate effectively, courteously and pro