Systems Analyst - Charlottetown
2 days ago
Job description
Company:
Northumberland Ferries / Bay Ferries
Location:
Charlottetown, PE or Halifax, NS
Job Type:
Full-time
Reports To:
Director, Technology and Systems
Join Our Mission
Keep our fleet moving and our data secure. As a Systems Analyst, you won't just be sitting behind a desk in a typical office. You will be the technical backbone supporting shore-based terminals, vessel-connected systems, and critical ship-to-shore connectivity.
If you thrive in a role that blends hands-on infrastructure support with high-level cybersecurity operations, we want to hear from you.
The RoleYou will be responsible for the day-to-day reliability and security of our enterprise IT systems. This is a "boots on the ground" technical role focusing on network administration, cybersecurity incident response, and system hardening.
You will play a pivotal role in protecting our infrastructure from threats while ensuring our operational technology (OT) interfaces remain seamless.
Key ResponsibilitiesInfrastructure & Networking:
Administer our Ubiquiti network environment (UniFi controllers, switches, APs) and manage ship-to-shore connectivity.
Surveillance Management:
Oversee company-wide CCTV and video surveillance infrastructure, ensuring data retention and system reliability.
Cybersecurity Operations:
Act as the Technical Support Lead during incidents; manage DNS filtering, network segmentation, and endpoint protection.
Incident Response:
Lead forensic investigations, containment, and recovery activities while issuing security bulletins to stakeholders.
Audit & Compliance:
Prepare technical evidence for cybersecurity audits and regulatory inspections, ensuring we meet all governance standards.
Microsoft 365 Admin:
Manage 365 services, SharePoint security configurations, and data access controls.
What You Bring
Technical Expertise:
Proven experience supporting enterprise-level networks, servers, and endpoints.
Security Mindset:
Hands-on experience in cybersecurity operations, system hardening, and incident response protocols.
Platform Proficiency:
Advanced knowledge of Microsoft 365 administration and Ubiquiti/UniFi networking hardware.
Communication:
The ability to translate complex technical risks into clear, actionable advice for non-technical stakeholders.
Adaptability:
Comfort working across diverse environments, from office settings to terminal interfaces and vessels.
Required Skills & Competencies
Microsoft 365 Administration & Security (Essential)
Network Segmentation & DNS Threat Protection
Vendor Coordination & Technical Troubleshooting
IT Governance & Policy Development
Audit & Compliance Support
Why Work With Us?
Unique Environment:
Support a vital transportation link involving complex maritime technology.
Professional Growth:
Take a lead role in cybersecurity initiatives and infrastructure planning.
Impact:
Your work directly affects the safety and efficiency of our fleet and passengers.
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