National Key Account Manager - Cambridge, Canada - Challenger Motor Freight Inc.

Challenger Motor Freight Inc.

Verified Company

Cambridge, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Envision:

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada's 50 Best Managed Companies.

Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to keep us on the leading edge in safety, technology, and analysis.

It's not by chance that Challenger is a leading North American freight transportation company.

In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We offer the following in our search for engaged employees looking to become part of a successful team:

A continuous learning environment that develops your individual career goals
A continuous improvement environment where all ideas are explored
Engaged coaches and mentors who will provide guidance but also allow autonomy
Team atmosphere
Comprehensive total rewards package including company paid group benefits and individual RRSP
Support of professional memberships and certifications

The Opportunity:

The National Key Account Manager is responsible for retaining top clients, fostering deeper relationships across organizations and meeting/exceeding annual revenue targets.

This role is also responsible for analyzing business opportunities and develop proposals for potential new customers.

Key Accountabilities:

RETENTION

Build and maintain longterm relationships with key customers
Ensure a high level of customer satisfaction maintaining close contact with all customers
Investigate customer needs/wants through development of annual account business plans
Suggest innovative ways of increasing customer satisfaction

GROWTH

Generate ideas for improving tools and processes for servicing National Key Accounts
Attend meetings, conferences and industry events
Keep abreast of industry and market trend and best practices
Negotiate contracts and rate agreements
Process rate quotes request for new opportunities
Identify new sales leads via referrals from Key Account clients, regional needs and operational fit. Some cold calling will be required.
Develop strategic goals to maximize sales, profit and ensure sales targets are met or exceeded

COLLABORATION

Work with all internal stakeholders to onboard new customers
Collaborate with Sales, Rates, Logistics, Operations and Customer Service teams
Ensure alignment and understand all cross functional areas and division for key customers
Performs other duties as required

What You Need To Be Successful In This Role:

College/University graduate in Business or related field.
45 years' sales experience managing large National Accounts is required.
Transportation industry experience is preferred.
Customer service and account management experience is preferred.
Strong MS Office skills
Strong time management skills
Creative and effective problem solving ability
Strong selling and presentation skills
Good knowledge of North American transportation modes and customers
Detail and deadline oriented, with the ability to effectively prioritize and multitask in a busy environment to meet tight deadlines
Strong verbal communication skills, relationship building and interpersonal skills
Strong customer service focus
Wellorganized, enthusiastic, creative, professional and a positive team member
Ability to deal with rejection
Proven ability to build and maintain strong business relationships

How To Apply:

If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of National Key Account Manager may be right for you.

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