Patient Coordinator - Saint John, Canada - East Coast Dental Group

East Coast Dental Group

Verified Company

Saint John, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Job description

WELCOME TO EAST COAST DENTAL GROUP

Atlantic Canada's fastestgrowing dental group_

East Coast Dental Group (
ECDG) is currently seeking for a Patient Coordinator to join our Grand Bay team at River Valley Dental

This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let's talk

You will enjoy:

A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation and Flex Days, Continuous Education opportunities.
Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience.
Monday to Friday Schedule, no evenings or weekends (typically, our practices are open Monday through Friday between 8 am and 4:30 pm(with paid lunch) however, hours of operation can vary slightly)

You will be accountable to:

Address patient requests and needs in a professional manner.
Respond to patient concerns timely and ensure patient satisfaction.
Schedule patient appointments and make reminder calls.
Responsible of filling clinic's schedule to minimize any open time for providers.
Greet patients, creating a sense of comfort and professionalism.
Maintain uptodate patient medical records.
Obtain insurance information from patients, process patient billings, and collect payments.
Maintain patient care plans based on assessment information.
Suggest process improvements to enhance patient services.
Maintain confidential and secure patient records.

Your experience and qualifications include:

A proven history of demonstrating a positive and empathetic approach to your customers and your team.
Patience and a willingness to learn.
Minimum high school diploma or equivalent
Medical assistant certification (asset)
2+yrs' dental office experience (asset)
Highly organized with a strong ability to manage different priorities.
Ability to work with others and use resources to problem solve.
Strong customer service skills
Effective verbal and written communication skills in both English. French (asset)
Effective collaborator and works well with a team of other clinical practitioners.