Customer Fulfillment Associate - Saskatoon, Canada - OBASA Suites
Description
Working within MyKey Global Accommodations, you will be a part of an exciting, fast-growing technology-enhanced vendor management solution serving the insurance industry, helping people with emergency accommodations in times of need.
Key Responsibilities include but are not limited to:
- Cost verifications, collecting vendor invoices/receipts, and collecting outstanding refundable deposits and/or accounts receivable payments.
- Provide pleasant and professional interaction with team, suppliers and customers.
- Perform Quality Assurance activities on files and bookings for your team.
- Minimize accounts receivable delinquency for your team.
- Respond to communication in a timely manner with acknowledgement and followup communication to ensure service expectations have been met.
- Provide feedback for improving our internal processes and systems.
- Provide coverage for other Customer Fulfillment Associates as needed.
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