Wd-field Service Rep - Winnipeg, Canada - Winpak Ltd
Description
DUTIES & RESPONSABILITIES:
- Evaluate packaging material performance through the use of benchmarking techniques.
- Develop action plans in order to communicate material, equipment, or processing opportunities to customers and/or Winpak personnel.
- Provide written trip reports on all material trials and customer visitations.
- As part of customer visitation protocols, detailed package audits will be conducted to ensure ongoing material and packaging equipment performance levels are maintained.
- Develop and provide onsite training to customers on vacuum packing technology, equipment troubleshooting and packaging film attributes and provide mechanical support as necessary.
- Respect the confidentiality of customer and Winpak processes.
- Promote the development of a safe working environment and respect all customer protocols governing the handling of food or medical products.
- Perform duties and responsibilities in a manner compliant with ISO 9001 and SQF 2000 standards.
QUALIFICATIONS:
Education
- Grade 12 diploma or equivalent, supplemented with a minimum of 2 years of postsecondary education in a related field.
Experience
- A minimum of 5 years of work experience in a technical capacity associated with food or medical packaging.
- Understand the basic concepts associated with shelflife extension of perishable food and medical packaging protocols.
- Possess a solid working knowledge of packaging equipment including vacuum, gas flush, skin pack and flow pack technologies.
- Demonstrate a basic understanding of polymer attributes and packaging material manufacturing processes with an emphasis on extrusion, lamination and converting.
Abilities
- Must be able to travel and hold a valid passport.
- Demonstrate proficiency in word, excel, outlook and power point.
- Willingness to work flexible hours in support of customer needs.
- Demonstrate the ability to work with mínimal supervision.
- Possess good interpersonal, communication (verbal and written) and organizational skills.
- The ability to deal with all levels of an organization.
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