Zendesk Refinements

We're a rapidly scaling telehealth company specializing in GLP-1 weight loss medications, · and we need an experienced Zendesk consultant to roll up their sleeves and build our customer support infrastructure, · not talk about it in endless meetings. · ...

We are an Australian eCommerce brand seeking a Zendesk specialist to implement live chat for sales lead generation. · The ideal candidate will have strong hands-on Zendesk experience, proven experience building live chat for sales or lead generation, and ability to move quickly t ...

We are an Australian eCommerce brand selling high ticket products including pool tables, kegerators and arcade machines. Around 50 percent of our revenue is assisted by phone and chat. We need a Zendesk specialist to set up live chat as a sales tool not just support inbox.Success ...

Zendesk AI Chatbot Optimization Specialist (Generative AI + Email Automation) · Contract | 2–3 Month Engagement | Remote · Overview · We are seeking an experienced AI Chatbot Optimization Specialist to significantly improve the performance of our Zendesk AI chatbot and implement ...

We are seeking an experienced Intercom administrator to support the setup and configuration.The project includes configuring telephony features, · modernizing and improving our existing chatbot, · and refining related functionalities to ensure smooth · and effective user engageme ...

Overview · We are seeking an experienced AI Chatbot Optimization Specialist to significantly improve the performance of our Zendesk AI chatbot and implement an email automation bot using the same knowledge base and use case architecture. · Current chatbot performance: · - ~70% co ...

We are looking for an experienced support operations consultant with hands-on experience setting up and configuring Front ) to help us complete implementation and establish scalable workflows for a growing e-commerce studio. · This role is focused on building and configuring the ...

The role involves participating in daily or weekly stand-ups with engineering or platform teams and assisting senior engineers and architects. · Work with senior engineers and architects to understand the Zendesk data model. · Assist in exporting cleaning normalizing ticket data ...

This position involves working as an Offensive Security Engineer in a team-oriented environment. Key responsibilities include performing penetration testing across various products and infrastructure, collaborating with AI security teams to understand threats and provide practica ...

We're hiring a senior Salesforce Sales Cloud consultant to implement a clean, scalable CRM setup for a growing business. · ...

We are a small electronics hardware company looking for an experienced Salesforce administrator to audit, clean, and stabilize our system after migrating from Zendesk Sell to Salesforce. · A large portion of the data migration has already been completed internally but we need hel ...

We are looking for an experienced · Customer Service Operations Specialist to help us build a scalable and efficient customer support system for our growing brand. ...

We are seeking an experienced Offensive Security Engineer to join our team. The ideal candidate will have a deep understanding of SaaS environments and the unique security threats they pose. · Perform penetration testing across our entire product and infrastructure. · Continuousl ...

This internship involves participating in daily stand-ups with the engineering team, exporting Zendesk ticket data into a Microsoft SQL Server database, implementing data ingestion pipelines using batch imports and webhooks updates. · ...

About The Opportunity We operate in the nonprofit & social impact sector delivering mission-driven support services for veteran communities across Canada This role sits within our remote member-support team providing real-time digital assistance and care coordination via live cha ...

We are seeking an experienced Social Media Strategist to support the growth of our interior design brand.The ideal candidate will have a strong eye for design and a solid understanding of social media strategy. · ...

Join Our Team as a Bilingual Customer Service Specialist, French/English (Voice and Chat) · Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency. · Why You'll Love This Role · You'll be the ...

Overview · We are a fast-growing insurance technology company serving a national distributor and dealer network. As ticket volume increases, we are hiring a structured, process-driven Tier 1 Technical Support Specialist to manage inbound ticket triage, first-line resolution, and ...

We are seeking a skilled Tier 1 Technical Support Specialist to assist our clients using our SaaS automotive warranty platform. The ideal candidate will have experience in troubleshooting software issues, responding to customer inquiries, and providing exceptional customer servic ...

We're hiring a bilingual customer service specialist to provide support via inbound calls, chat, and email. The ideal candidate will have excellent written and verbal communication skills in both French and English. · ...