Administration Coordinator - Mississauga, Canada - Securitas Electronic Canada Inc

Securitas Electronic Canada Inc

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Securitas Electronic Security, Inc.

(SES) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

SES offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the SES Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets

SUMMARY

RESPONSIBILITIES:

Provide day to day administration support
Maintain install tracking database
Prepare new order packages for Project Managers, including management of a preinstall check list
In collaboration with branches, source suitable and qualified subcontractors and facilitate their onboarding
Maintain the subcontractor register including qualifications and capabilities
Track project timelines and support branch resources in improving progress in achieving the customer completion date
Collecting, filing or distributing Regional Workplace Insurance certifications and general liability insurance certificates required for projects or customers annual requirements
Ensuring customer specific security system technician certifications are obtained and maintained
Create and maintain installation project folders which include relevant documentation such as booking documents, project drawings, signed SOSP's and Certificates of Completion
Review booking documents for administrative accuracy such as project addresses, billing addresses, contacts etc. and communicate with appropriate resources for corrections.
Identifies opportunities for possible efficiency and/or simplification of processes
Upon booking, make initial contact with the customer to confirm scope, determine site readiness schedule and provide them with the name of the assigned project manager.
Assist the NAPM or Sr. NAPM in the assembly of project close out documents, including collaboration with project manager and or engineering services
Support project managers or branch coordinators in the creation and approval of job modifications or change orders
Ensure invoices to customers are accurate and timely, collaborating with billing teams and collection teams to resolve invoice issues
Assemble data for scheduled SLA reporting

KNOWLEDGE & SKILLS

Possess interpersonal, communication and time management skills
Ability to work independently
Strong organizational and analytical skills
Proven accomplishments in customer service
Strong computer skills including MS Excel and Outlook
Committed team player who understands the power of collaboration and support of others

QUALIFICATIONS:

College education preferably in an administrative area of study. Industry and task related courses may be considered as suitable alternatives
2+ years experience in an administrative capacity, security industry preferred. Experience with invoicing and collecting is considered an asset
Bilingual

Benefits:

Highly competitive salary
Flexible Work Arrangements
Full Benefits as of Day
Retirement Plans as of Day
Paid Short Term and Long Term Disability
Paid vacation, holiday
Educational Assistance
Company Training Program
Exceptional growth opportunities

Securitas Electronic Security is an Affirmative Action/Equal Opportunity

The work environment is identified as a fully remote opportunity and supports all regions in North America.