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    shift manager - Guelph, Canada - Dairy Queen

    Dairy Queen
    Dairy Queen Guelph, Canada

    3 days ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 44 hours per week
    • Education: Secondary (high) school graduation certificate
    • Experience: 7 months to less than 1 year

      • Work setting

    • Fast food outlet or concession
    • Restaurant

      • Tasks

    • Establish methods to meet work schedules
    • Supervise and co-ordinate activities of staff who prepare and portion food
    • Train staff in job duties, sanitation and safety procedures
    • Estimate ingredient and supplies required for meal preparation
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
    • Maintain records of stock, repairs, sales and wastage
    • Prepare and submit reports
    • Must have knowledge of the establishment's culinary genres
    • Establish work schedules

      • Supervision

    • 3-4 people
    • 5-10 people
    • Food and beverage servers
    • Food service counter attendants and food preparers
    • Kitchen and food service helpers

      • Security and safety

    • Bondable

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Combination of sitting, standing, walking
    • Standing for extended periods
    • Physically demanding

      • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player

      • Support for persons with disabilities

    • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
    • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

      • Support for newcomers and refugees

    • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
    • Supports newcomers and/or refugees with foreign credential recognition
    • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

      • Support for youths

    • Offers on-the-job training tailored to youths
    • Offers mentorship, coaching and/or networking opportunities for youths
    • Provides awareness training to employees to create a welcoming work environment for youths

      • Support for Veterans

    • Offers mentorship, coaching and/or networking opportunities for Veterans
    • Provides awareness training to employees to create a welcoming work environment for Veterans

      • Support for Indigenous people

    • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
    • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

      • Support for mature workers

    • Applies hiring policies that discourage age discrimination
    • Provides staff with awareness training to create a welcoming work environment for mature workers
    • Offers mentorship, coaching and/or networking opportunities for mature workers

      • Supports for visible minorities

    • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
    • Offers mentorship programs that pair members of visible minorities with experienced employees
    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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