Service Advisor - Winnipeg, Canada - Crown Auto Group

Crown Auto Group

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service Advisor
Crown Auto Group

Salary plus bonus

Job Type:
Full-Time

Qualifications:

Computer literate
Service Advisor experience required
Automotive experience required
Customer Service experience an asset
Excellent organizational, multitasking and time management expertise
Good communication and interpersonal skills
Customeroriented, polite, courteous

Benefits:

Industry leading dental, extended health, and vision coverage
Long Term Disability and Life Insurance
Fitness Membership Discounts

Company Overview:
Come join one of the leading automotive groups in Manitoba. Family owned and operated, we have been in Winnipeg for 38 years and specialize in import brands.

What you will do:

Obtain customer and vehicle information
Review vehicle repair history and verify any needs for recalls
Clearly report all vehicle symptoms as described by the customer, using specific descriptions
Determine needed maintenance
Promote the sales of labor, parts, and accessories
Prepare a complete and accurate estimate of cost for labor and parts
Assure that special orders parts are correct for repairs to a vehicle
Handle customer inquiries
Verify that the final invoice reconciles with the work performed on the R.O
Notify all customers by telephone with additional required work and with total charges
Explain all completed work and charges to customers when they arrive and attempt to make the next maintenance appointment
Oversee delivery of vehicles to the customer after their visit from the cashier
Perform other duties as assigned by the Service Manager
Update vehicle maintenance records
Support and reinforce various dealership processes as they relate to the OnetoOne Service Process

CROWN AUTO GROUP is an equal opportunity employer We are looking for great women and men of various ethnicities to diversify our workplace.