- Provide accurate documentation on all maintenance and repair events.
- Verify that all repair and maintenance work is necessary and done at a fair price.
- Negotiate repairs when appropriate and document all instances where a cost savings is realized.
- Ensure appropriate preventative maintenance schedule is followed.
- Maintain monthly performance goals at or above the established goal.
- Offers assistance willingly and makes a positive contribution to morale.
- Respond positively to change, remains calm and professional under pressure and accept constructive criticism positively.
- Maintains a professional image and demeanor.
- Valid mechanics license 310S or 310T.
- 5+ years technical automotive experience.
- 5+ years relevant experience in a contact center setting (Asset)
- Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset)
- Proficient in MS Office Programs specifically Outlook, Word, Excel, and PowerPoint. (Asset)
- Bilingual (English/French) a must
- ASE certification or willing to obtain within established timeline set by ARI.
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Bilingual Automotive Service Advisor - Vancouver, Canada - Holman
Description
ARI has an outstanding opportunity for a Bilingual Automotive Service Advisor.What will you do?
What are we looking for?
What we offer:
Benefits include competitive pay and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more.
#LI-REMOTE
#LI-DK1
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. Thats why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process.
Insurance Includes medical, life, pharmacy, vision, dental, and disability. Also flexible spending and health savings accounts. Retirement A 401K savings plan gives you the option to set aside funds both on a traditional pre-tax and post-tax basis. Wellness Participation in Holman | Wellness programs enriches your healthy lifestyle, and you earn valuable rewards. Discounts In addition to employee pricing for Holman products and services, our business partners extend additional discounts.
