Operations Support Specialist - Montréal, Canada - UniUni (Uni Express Inc.)

UniUni (Uni Express Inc.)

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Operations Support Specialist

Location:
Flexible (Canada or United States)

Employment Type:
Full-Time

Travel:
Up to 90%. Required to have valid entry to the United States.

Job Summary:
We are actively recruiting for multiple Operations Support Specialists to strengthen our operations teams across various locations in North America. This crucial role involves overseeing operations in different regions, supervising data-related tasks, and enhancing standard procedures for efficient and consistent operations.
This position entails up to 90% travel to provide on-site support and guidance to our local operations teams in the United States.

Responsibilities:

Deliver comprehensive operational support in the logistics sector, leading the identification and execution of improvement initiatives.
Develop, oversee, and maintain the accuracy and uniformity of data tracking systems and templates.
Utilize data analysis expertise to focus on crucial metrics and trends, recognizing challenges and areas for process improvement.
Foster effective collaborations with staff across various levels and departments to enhance operational processes.
Ensure adherence to standard procedures by implementing efficient management practices and team leadership.
Review and enhance Standard Operating Procedures (SOPs) using data-driven insights to drive changes and evaluate their effectiveness.
Coordinate and conduct training sessions to facilitate the adoption of new SOPs, automation tools, and data systems.

Qualifications:

13 years of experience in the warehouse and logistics sector.
Bachelor's degree or equivalent.
Valid driver's license in Canada or the United States.
Proficient in English; Mandarin proficiency is a plus.
Exceptional problem-solving skills with the ability to handle unexpected situations effectively.
Strong planning, management, and coordination abilities.
Excellent verbal and written communication skills.
Proficiency in basic computer operations, including Microsoft Office, and strong data analysis skills.
Familiarity with process standardization, automation, and SOP enhancement.
Experience with automation tools and data management systems.

Preferred Qualifications: