General Assistant - Ottawa, Canada - ALS Global

ALS Global
ALS Global
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe.

We continue to remain a leader in the testing services industry and have established a distinguished reputation for providing best in class results and client services.


Location:
ALS Environmental, Mississauga


Reports to:
Client Services Supervisor


Classification:
GA2


About the Position:


This position will support the sample flow process, as well as assist in the preparation and shipping of sampling supplies.


Specific Responsibilities:


  • Prepare bottle orders and sample preservatives for packing and shipping;
  • Package and ship samples using appropriate couriers and procedures;
  • Organize, prioritize, and track orders;
  • Reviews and double checks bottle orders prepared by others for errors;
  • Receive supplies and distribute to appropriate department;
  • Process Return shipments for laboratory supplies;
  • Take weekly stock counts;
  • Maintain inventory control of sample bottles and general lab and shipping supplies;
  • Deliver late shipments to couriers and others as required;
  • Deliver/pickup of shipments, as required;
  • Traces lost/late shipments and/or customer claims of lost shipments; initiates proof of delivery documents;
  • Provide excellent customer service to clients and couriers;
  • Clean and pick up coolers from Sample Login;
  • Maintain a clean work area;
  • Sort and disposal of samples;
  • Basic building maintenance;
  • Crosstrain with Sample Login and log samples in as required;
  • Provide general assistance as required;
  • Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
  • Observe established safety regulations and comply with all ALS health and safety policies and procedures;
  • Other duties as assigned.

Required Knowledge, Skills & Abilities:


  • Good English communication skills (auditory, verbal, writing, and reading) as required;
  • Ability to use Microsoft Office (Word, Excel, and Outlook) on a basic level;
  • Ability to perform repetitive tasks correctly in a fastpaced environment;
  • Good organizational skills with the ability to meet strict deadlines such as Turnaround Times (TAT) and holding requirements;
  • Ability to work independently and as part of a team;
  • A strong work ethic and willingness to take on varied tasks as required;
  • A commitment to excellence and a clientfocused attitude.

Required Qualifications:


  • High School diploma with some chemistry preferred;
  • Some lab experience would be an asset.

Physical Demands:


  • Manual dexterity to perform intricate and/or repetitive tasks;
  • Wear issued personal protective equipment (PPE) such as dust masks, gloves etc., when required;
  • Ability to stand for a full shift;
  • Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
  • You may be exposed to unpleasant odours.

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