Customer Service, Ramp, and Cargo Agent - Victoria, BC, Canada - Pacific Coastal Airlines Ltd.

Description

Customer Service, Ramp, and Cargo Agent (Victoria)

Pacific Coastal Airlines is looking for a permanent part-ti me (20-32hours per week) Customer Service, Ramp, and Cargo Agent based in Victoria.

We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our growing company.
Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport.

We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the provinces of British Columbia and South Alberta.

Resolve service disruption issues such as canceled or missed flights, determining alternative flight options
Marshall, de-ice, and anti-ace aircraft
Possess an excellent understanding of company products, services, processes, and guidelines and promote them at all times
Deliver service standards in accordance with Pacific Coastal Airlines philosophy
A valid driver's license
Comfortable using computers, credit, and debit machines
Able to work outdoors during inclement weather conditions
Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts
Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers
Why Pacific Coastal Airlines?
We are inclusive, respectful, and have a friendly corporate culture.

Health Benefits:

We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, an employee and family assistance program, paid sick days, and paid personal emergency days.

Travel Benefits:

We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, Wes tJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines, and more.

Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Employee Programs:

We have employee recognition and reward programs, a milestone service recognition program, and employee appreciation events throughout the year.

Pacific Coastal Airlines is an equal opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability, or any other identifying characteristic.
#