Security Operations and Communication Centre - Nanaimo, Canada - Footprints

Footprints

Verified Company

Nanaimo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a dynamic, energetic and interactive person that embraces challenges and enjoys a fast-paced work environment? Footprints Security has the perfect job for you

Footprints Security is a 100% locally owned and operated security and guest services provider, proudly serving Vancouver Island since 1980.

Footprints is seeking an experienced and energetic administrative and operational professional to join our Head Office team in a
Security Operations and Communications Centre Operator

General Responsibilities

Afternoon and overnight shifts , WEEKEND AVAILABILITY REQUIRED
Reporting to the Director of Operations
Excellent computer skills and the ability to multitask are required for this position.
Ability to work with little to no supervision
Working independently in a demanding environment while maintaining a calm disposition
Excellent customer service skills
Perform and monitor dispatch duties; extensive time spent on the phone, scheduling employees, taking shortnotice service requests, responding to questions, and initiating appropriate responses to requests.
Complete a variety of complex and detailoriented administrative tasks in support operations
Prepare, maintain, and distribute various reports both internally and externally
Maintain accurate and organized electronic file systems and operational equipment inventories

Able to work with mínimal supervision

Complete data entry in a timely and accurate manner

Followup with and act as a liaison with various individuals, both internally and externally, at all levels of the organization with the highest level of customer service
Ability to maintain the confidentiality of all company information, procedures, and investigations
Other duties as assigned

Required Qualifications and Skills

Minimum of 3 years experience in an administrative, customer service and/or operational role in a busy, dynamic office environment
Computer skills including proficiency with MS Office suite
Security knowledge preferred but not necessary
A team player with a positive attitude and willingness to jump in and assist
Ability to be productive and efficient with limited supervision
Ability to work with precision and accuracy while demonstrating attention to detail
Strong organizational and planning skills in an office environment with fluctuating volumes and demands
Ability to mitigate problems and find creative solutions
Strong and effective communication skills, both verbally and in writing
Ability to work well under pressure in a fastpaced, dynamic environment
Excellent time management skills and ability to multitask while prioritizing work
Valid BC Driver's License
Ability to safely perform the physical elements of the position, which includes lifting (<10 KG), bending, crouching, and reaching
A Criminal Record Check is required

What Footprints Offers

Competitive compensation commensurate with education and experience
Comprehensive benefits package
Ongoing training and career development.
We offer advancement opportunities through our promotefromwithin policies; salaries commensurate with experience
A fun and engaging work environment

**_ We thank all applicants for their interest, however only those selected for an interview will be contacted._