Case Manager - Winnipeg, Canada - Main Street Project

Main Street Project

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Case Managers are responsible for connecting to and engaging with people experiencing homelessness who use Main Street Project's Services.

By working collaboratively with support worker staff, this position is a key part in working to move people from needing shelter to being permanently housed.

Main Street Project is currently hiring for multiple term Case Manager roles in a variety of areas. We're looking for qualified and empathetic individuals to join our team

KEY RESPONSIBILITIES

Develop professional and supportive relationships with people experiencing homelessness
Provide ongoing case management support to assess progress and ensure treatment plan
Develop individualized care plans in collaboration with participants, addressing shortterm and longterm goals
Identify in a proactive manner, barriers that restrict and develop strategies that facilitate the participants' ability to meet identified goals
Establish and coordinate care with community partners
Provide transportation to participants for appointments in community
Meet with participants both onsite and in community
Identify and document participant needs through repeated contacts with participants
Provide resources as needed to people seeking services in a way that ensures that the participant is an informed decisionmaking participant
Work collaboratively with a multidisciplinary team within the organization to coordinate support for participants
Establish partnerships with landlords and service agencies, and advocate on behalf of participants
Monitor, evaluate and communicate progress of participants with the participants themselves, team members and managers on a regular basis
Maintain accurate and confidential electronic and file records, including statistical data
Conduct crisis intervention as needed
Attend programrelated community, coalition, and committee meetings

QUALIFICATIONS

Minimum of Bachelor's Degree (B.A.) in a relevant field
Three (3) to five (5) years' experience working in the field of homelessness, mental health, and case management, or a combination of education and experience
Demonstrated knowledge of case management process's eligibility, assessment, planning, implementation, evaluating, and transitioning
Nonviolent crisis intervention (NVCI), mental health first aid, suicide intervention, and/or trauma informed training considered an asset
Ability to work with a participantcentered care philosophy
An understanding and experience in working with culturally diverse populations
Ability to work collaboratively within a larger community system
Strong ability to effectively resolve and cope with conflict and/or crisis situations
Knowledge of Indigenous culture
Knowledge of community resources available throughout Manitoba
Knowledge of addictions, mental health diagnosis, and cooccurring disorders
Ability to manage, assess, and work with challenging behaviours
Highly developed understanding of and proven ability to communicate appropriate professional boundaries
Excellent interpersonal skills and the ability to form relationships with community members
Ability to work independently, under pressure, in a team or independent setting
Computer proficiency in Microsoft Office and any other database software(s) used to track service delivery
Ability to occasionally flex hours to meet participant needs

ADDITIONAL REQUIREMENTS

Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required. Employee is responsible for any service charges incurred.
Valid driver's licence