Workplace Mental Wellness Practitioner - Kingston, Canada - Kingston Health Sciences Centre

Sophia Lee

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Sophia Lee

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Description

Title:
Workplace Mental Wellness Practitioner


Department:
Occupational Health & Safety


Position Number:


Hours of Work:
Full-Time Position


Salary:
Class 07 - $89,490-$107,389


Union:
Non-Union


Location:
Kingston Health Sciences Centre


PRIMARY FUNCTION
To support the functioning of our health care teams that are exposed to high stress and trauma exposed environment.


To conduct psychological health and safety risk assessments in the workplace, assessing current trends, psychosocial risk factors, workplace stressors, incidents, and practices; making recommendations and developing programs/practices for mitigating risk and improving psychological wellbeing.


To develop and integrate policy, practice, tools, education, and resources into day to day practice to promote learning and innovation, staff wellbeing and resilience, and quality and compassionate care.


To lead staff debriefing and support teams and individuals impacted by trauma to minimize the negative effects of trauma, prevent psychological harm, prevent/minimize absenteeism, and promote post traumatic growth and team performance.

Work with leaders across the organization to support them in building psychologically safe and healthy team environments.


To create systems/processes that integrate resilience into day to day practices for improved management of psychological stressors and ultimately enhanced work productivity and quality.


RESPONSIBILITIES & DUTIES INCLUDE:


  • Provides crisis support, critical incident stress debriefing, supportive situational response and coaching to teams and individuals who are facing crisis (e.g. after a critical incident or injury, post violence, etc.). Conducts formal and informal assessments (e.g. focus groups, 1:1 discussions, surveys/validated scales, engagement results, etc.) to determine trauma exposure, resilience, and learning and development needs related to provider/team wellness. Documents as per regulatory college and KHSC requirements.
  • Works closely with the OHNs and RTW Specialists to identify barriers to return to work and provides one on one support to employees who have experienced psychological trauma in order to support their recovery/RTW and growth.
  • Leads KHSC initiatives including education that improves individual, team, leader, and organizational resilience and results in psychologically safe work environments, with focus in high stress and traumaexposed units/depts/roles. Applies stakeholder engagement and knowledge translation to inform program development.
  • Leads data collection, synthesis/ analysis, performs literature reviews on evidence based/best practices, conducts interviews, administers instruments/inventories/tools to measure/monitor the impact of high stress/high trauma work (e.g. Maslach Burnout Scale, Secondary Stress Inventory, various Resilience inventories), and engages internal and external partners to develop models and innovative approaches to integrating resilience and resilience education into the workplace;
  • Develops and recommends/implements policies, practices, education programs (e.g. resilience, mindfulness) and innovative approaches to resilience integration that support psychological wellbeing, engagement, team development/growth, and leadership competency specific to healthy and resilient health care teams and practices.
  • Evaluates resilience support provided and effectiveness of outcomes in relation to possible related indicators such as sick time, turnover, clinical errors, patient satisfaction, etc.
  • Provides support/coaching to KHSC leaders to assist them in managing workplace/team stressors that are impacting mental wellbeing, resilience, and psychological health & safety.
  • Builds effective working relationships with leaders in order to create/implement plans for team support/intervention in the above noted areas.
  • Participates on committees and collaborates with partners (e.g. Leadership & Talent Development, Professional Practice, Labour Relations) and teams where expertise in resilience, traumainformed care, and psychological health & safety is required on an initiative or would be beneficial in addressing/managing an issue.
  • Develops and continually evaluates KHSC's framework for Psychological Health & Safety in the workplace, conducting psychological H&S risk assessments to evaluate and identify gaps/areas for improvement, and implements wellness strategy and action plans for improving psychological wellness, ensuring such plans are aligned to KHSC and People Services Strategy and existing wellness resources.


  • NOTE

  • The above duties are representative but are not to be construed as allinclusive._

BASIC QUALIFICATIONS:

Education

  • Masters degree with a health related designation and registration with appropriate Regulatory College (e.g. social work, psychotherapist, psychologist, or nursing), or post graduate certificate in counselling considered depending on education and experience.
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