Student, Technical Specialist-noc - Halifax, Canada - Eastlink

Eastlink

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Student Network Operations Centre (NOC)
Eastlink
6080 Young St
Halifax NS B3K 5L2

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia.

We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most.

Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

Responsibilities:

Leadership and communication skills that compliment strong technical troubleshooting skillsets are required.

Common duties also include:

Network monitoring.
Transport Network. (DWDM, SONET)
Telephony Network.
CATV plant.
Ticket based communications.
Front line data customer support

Change Management

Network maintenance coordination.
Support group coordination. (Tiered support and Field Operations)
Simulcast broadcast duties.
Simulcast Monitoring/Scheduling/Execution
Escalation procedures.

Qualifications:

Professional Communications
Strong written and verbal communications skills.
Twoyear accredited Electronics certificate
Strong analytical trouble shooting skills.
Strong organizational skills and able to multitask
Proficient in MS Word & Excel
Ability to work in 724 shift rotation.
Work Overtime when required.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers.

We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience.

Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your career started with us and stay with us, your journey begins here