Specialist Solution Design - Montréal, Canada - Canadian National Railway

Canadian National Railway

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At CN, we work together to move our company—and North America—forward.

Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion.

From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks.

You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters. Join us

Job Summary

Main Responsibilities

Work closely with development and operations teams to integrate observability tools into the CI/CD pipeline.
Provide expertise in troubleshooting and root cause analysis for complex performance issues.
Customize and configure Dynatrace and Datadog for specific use cases, ensuring comprehensive coverage and insightful analytics.
Stay abreast of the latest trends and technologies in observability and APM, and evaluate potential tools and techniques for adoption.

Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday.

Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.

Requirements:

Experience

Hands on knowledge of alerting, incidents creation and dashboard creations
Deep Understanding and Experience in Full Stack Observability
Deep handson experience with Dynatrace and Datadog, including implementation, configuration, and optimization.
Expert in Troubleshooting and Drilldown Analysis using Dynatrace or Datadog
Strong understanding of cloud environments (GCP, Azure) and experience in managing SaaSbased observability tools.
2+ years of handson technical working experience in managing Google Cloud Platform (GCP) and Microsoft Azure hosted infrastructure & systems.
2+ years of technical working knowledge of containers technology, such as Docker, and Kubernetes.
2+ years of experience in coding Infrastructure as code (Terraform, Ansible etc.)
5+ years of technical understanding of the nuances involved in various operating system environments (Windows, Linux, AIX, Solaris), Application Servers (WebSphere, Tomcat) and databases (DB2, Oracle, MS SQL, PostGres)
Strong Technical knowledge of TCP/IP, DNS, network devices & protocols and their impact on web performance.
Proficiency in scripting languages (e.g., Python, Shell) for automation of monitoring tasks.
Excellent problemsolving skills and the ability to work in a fastpaced, dynamic environment.
Strong communication and collaboration skills, with the ability to work effectively across teams.
A great plus to have experience in Opensource Observability tools like Prometheus, Grafana, ELK, and FluentD.

Education/Certification/Designation

Bachelor's Degree in Computer Science or equivalent degree or work experience

Cloud certification

Dynatrace and/or Datadog Certification

Competencies

Applies critical thinking
Demonstrates agility and drives change
Innovates
Collaborates with others and shares information
Sets direction and inspires others
Communicates with impact
Identifies needs and finds solutions to create value for all stakeholders
Any skills/attributes for these above would be considered as an asset

Technical Skills/Knowledge

Knowledge of Agile and Waterfall project methodologies
Knowledge of software development, telecom, infrastructure, or Industrial IoT technologies
Knowledge of Information and Technology (I&T) security principles
Strong systems engineering or development knowledge
In Depth knowledge of Observability tools like Dynatrace or Datadog
Any knowledge for any of the above would be considered as an asset

About CN**CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.