- Support and execute standard Workday integrations and configurations across various modules.
- Run technical reports, analyze results, gather logs, and assist in troubleshooting.
- Develop custom reports to support business and audit requirements.
- Ensure all Workday configurations meet technical, functional, and compliance standards.
- Provide compliance-focused reporting and testing support for Internal Audit, SOX, Risk, and Compliance teams.
- Assist in designing and maintaining compliance-driven configurations, such as approval workflows.
- Support role-based security models, segregation of duties (SoD), and access reviews.
- Reproduce technical issues and create detailed Workday support cases.
- Identify root causes, gather logs, and collaborate with senior engineers for resolution.
- Validate fixes, updates, and configuration changes across test and production environments.
- Expand proficiency in Workday technical components, including Studio Integrations, EIBs, Core Connectors, Custom Objects, Calculated Fields, and integration patterns.
- Evaluate and select appropriate technical approaches for each business use case.
- Contribute to performance tuning, integration optimization, and automation initiatives.
- Participate in technical testing cycles, including unit testing, regression testing, and ad hoc validation.
- Interpret technical outputs and present results in clear, user-friendly formats (reports, documentation, summaries).
- Analyze processes continuously for improvement opportunities (e.g., workflow enhancements, integration efficiency, monitoring improvements).
- Recommend enhancements to SOPs, controls, tools, documentation, and operational metrics.
- Support system operations, including monitoring, maintenance, and Workday technical best practices.
- 2+ years of experience with an ERP platform, delivering technical or functional projects at the enterprise level.
- Basic programming ability in at least one language (Java, C#, C++, Python, etc.).
- Understanding of compliance-driven configurations, including SOX workflows and audit/reporting needs.
- Familiarity with secure handling of sensitive data, including designing integrations that protect PII.
- Experience with Agile methodologies and SDLC tools (e.g., Jira, Azure DevOps).
- Strong analytical thinking, technical troubleshooting, and documentation skills.
- Workday Pro Certification or experience with a Workday Partner (highly preferred).
- Experience in regulated industries (healthcare, finance, government, public companies).
- Knowledge of Workday role-based security (domains, business process security policies, SoD frameworks).
- Understanding of Workday reporting for auditors, regulators, and compliance teams.
- Strong communication skills and sound judgment, balancing short-term needs with long-term strategy.
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Workday Technical Analyst - Waterloo - Astra North Infoteck Inc.
Description
Workday Technical Analyst - (Security, Compliance & Reporting)
Location: Waterloo – Hybrid
Role Summary
The Workday Technical Analyst - support projects, enhancements, and functional strategies across the Workday tenant. In this role, you will translate business problems into scalable technical solutions while promoting best practices. You will contribute to the continuous improvement of the ERP platform, support multiple Workday modules, and deliver reusable, high-quality solutions that enhance enterprise efficiency. This position provides exposure to IT teams, business stakeholders, and compliance partners while maintaining a mission-critical system.
Responsibilities
1) Workday Integrations & Configuration
2) Security, Compliance & Regulatory Reporting
3) Technical Troubleshooting & Issue Resolution
4) Workday Technical Development
5) Testing & Technical Validation
6) Process Improvement & Operational Excellence
Essential Skills, Knowledge & Experience
Required
Preferred
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Technical Analyst
Full time Only for registered members Waterloo
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Technical Analyst
Only for registered members Waterloo, ON
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Technical Operations Analyst
Only for registered members Waterloo, Ontario
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Technical Support Analyst
Only for registered members Waterloo, Ontario
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Technical Support Analyst
Only for registered members Waterloo
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Technical Operations Analyst
Only for registered members Waterloo
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Technical Business Analyst
Only for registered members Waterloo
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Technical Operations Analyst
Only for registered members Waterloo
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Technical Operations Analyst
Only for registered members Waterloo
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Technical Operations Analyst
Full time Only for registered members Waterloo
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Technical Operations Analyst
Only for registered members Waterloo, ON NJ Z
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Workday Technical Analyst I
Only for registered members Waterloo
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Senior Technical Support Analyst
Full time Only for registered members Waterloo
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Senior Technical Support Analyst
Full time Only for registered members Waterloo
-
Senior Technical Support Analyst
Only for registered members Waterloo, Ontario
-
Senior Technical Support Analyst
Only for registered members Waterloo, Ontario
-
Senior Technical Support Analyst
Only for registered members Waterloo
-
Senior Technical Support Analyst
Full time Only for registered members Waterloo
-
Workday Technical Analyst I
Only for registered members Waterloo, Ontario
-
Sr Technical Business Analyst
Only for registered members Waterloo