Training Consultant - Montréal, Canada - Sun Life

Sun Life

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

As part of the Training, Knowledge and Change Management Team, the Training Consultant holds a dynamic role where the focus is on ensuring that we provide holistic training solutions aligned to meeting business priorities within Dealer.

This innovative and energetic individual will need to have a passion for training and be extremely flexible and adaptable in a rapidly changing environment.

Along with having a positive attitude the person will be required to keep their skills up to date to be able to maintain training materials appropriately.

This person will also need a strong understanding of Wealth Management.

Main Accountabilities:

Conduct needs assessments for ongoing and new training initiatives.
Design, develop and deliver professional training based on accelerated and blended adult learning principles using a variety of tools (e.g., Articulate Storyline / Rise 360, Captivate).
Promote service excellence and be an advocate for the learner stakeholder groups.
Partner with other team members to ensure training material are consistent, up to date and aligned with best practices and standards.
Partner with the business to ensure Training solutions are aligned with business process and operational strategies etc.
Complete learner assessments and conduct coaching sessions to provide feedback to the learners while keeping the business informed of learner proficiency.
Recognize and act on opportunities for continuous improvement.
Participate on projects affecting Dealer and the larger Retail Advice & Solutions organization.
Exhibit a sense of passion and commitment to living the brand in daytoday activities.
Be a role model to new and existing Sun Life employees by your actions and positive attitude.

Competencies/Qualifications:

Experience supporting or working within Wealth Management.
Two to five years of Instructional Design experience.
Five + years of Training related experience.
Experience with learning software and technology
Ability to manage multiple tasks and prioritize effectively.
Passion for service and helping others succeed.
Strong facilitation and presentation skills.
Proven ability to effectively give and receive feedback.
Demonstrate initiative and innovation.
Strong influencing skills and consulting experience with demonstrated ability to influence without direct authority.
Strong decisionmaking skills.
Strong analytical and problemsolving skills.
Ability to build and strengthen partnerships at all levels of the organization.
Comfortable delivering training using various tools and techniques to ensure learner engagement and proficiency.
Selfstarter able to work independently and as part of a team.
Ability to work well under tight deadlines.
Enjoys a changing and fastpaced environment.
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required
for Quebec only as the incumbent will be responsible for creating and delivering training to employees and/or English and Frenchspeaking clients across Canada or worldwide.

Assets:

Adult Education certification / designation or equivalent experience
Knowledge of Wealth Management Industry

Notes/Unique Requirements:

This role may require travel.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

53,300/ ,300/86 300

Job Category:

Training & Development

Posting End Date:

14/08/2023