Service Portfolio Manager - Winnipeg, Canada - Manitoba Government

Manitoba Government

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service Portfolio Manager:

MB3 Management Analyst 3

Regular/full-time

Health, Seniors and Long Term Care

Information Management and Analytics, Performance and Oversight

Winnipeg MB

Advertisement Number: 42041

Salary(s): MB3 $74, $94,755.00 per year

Closing Date:
December 5, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.

The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

The Department of Health, Seniors and Long Term Care is currently seeking a Service Portfolio Manager in its Information Management & Analytics branch (IMA).

This branch leads the Provincial Information Management and Analytics Shared Service (PIMA) and maintains the Provincial Data Repository and other IMA databases; in order to support system planning, population health planning, and public health through the provision of information and analytics.

Conditions of Employment:

Must be legally entitled to work in Canada
Must possess and maintain a satisfactory Criminal Record Check

Qualifications:

Essential:

Postsecondary education with certificate or diploma in Business Administration, Clinical Informatics, Information Technology/Computer Science/Computer Engineering. An equivalent combination of education, training and experience may be considered
Demonstrated experience working in all aspects of service delivery management or service relationship management.
Experience in IT incident management.
Demonstrated experience and knowledge of change management principles, methodologies and tools.
Strong working knowledge of Information Technology service management (ITSM)
Experience preparing budgets, reviewing cost allocation models, providing cost optimization strategies and assisting with capital planning exercises.
Strong writing and documentations skills to prepare business cases, briefing notes and service documentation.
Excellent interpersonal skills to respond to changing priorities and meet deadlines.
Strong analytical and problem solving skills.

Desired:

Experience working in an IT operational management role within a health care environment.
Experience working with Infrastructure and Software Suppliers/Vendors.
Experience working with cloud service providers, such as AWS and/or Microsoft Azure.
Knowledge of analytics, business intelligence and "Big Data" environments.
ITIL Practitioner certification.

Duties:

The Service Portfolio Manager provides leadership while taking a strategic and tactical approach to the design and delivery of IMA services.

This position monitors and ensures targets are met and is accountable for such foundation documents as:
the Provincial Information Management and Analytics (PIMA) terms of service, risk register, and service catalogue.

The Service Portfolio Manager facilitates strong communication links with PIMA stakeholders; acting as a spokesperson and the first point of contact for resolution of all operational issues.

Advertisement # 4204
Talent Acquisition
Executive Recruitment
Human Resource Services

Portage Avenue

Winnipeg, MB, R3C 0C4
Phone:
Fax:

***Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.